Aura Frames makes Wi-Fi digital picture frames, including the Carver, Aspen, Walden and the e-paper Aura Ink, which display photos and videos sent from the free Aura app.
There's no subscription to budget for, so your money goes on the frame itself, and the clearest saving on the site is $15 off when a second frame joins the order.
The Aura lineup covers the 10-inch Carver and Carver Mat, the 12-inch Aspen, the 15-inch Walden and the 13-inch Aura Ink, an e-paper frame that runs cordless for up to three months between charges. The LCD models tune their color-calibrated screens to room light, switch off in the dark, and have a touch bar and built-in speaker; the Aspen and Walden add anti-glare paper-style matting.
Setup takes about a minute: plug the frame in, install the Aura app and connect to Wi-Fi. Uploads are kept on Aura's cloud servers, relatives can be invited to send pictures to one another's frames, and a gift frame can be loaded with photos through the app before it is unwrapped. Aura also pushes regular software updates that add features.
When shoppers look for Aura Frames coupons
Aura Frames coupon searches peak in December, about 4.2× a typical month, and dip lowest in October.
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US Google searches, Sep 2025 to Aug 2026. Search interest, not sales.
Does Aura Frames offer free shipping?
Yes. Every order ships by free express, with no minimum spend to reach.
How long does Aura Frames shipping take?
One order can ship to multiple addresses, useful when frames are gifts for different homes.
What is Aura Frames' return policy?
Frames bought from Aura have 90 days for a full refund to the original payment method, with all packaging and accessories included.
What payment methods does Aura Frames accept?
Major credit cards, PayPal and Amazon Pay are accepted.
More about shopping at Aura Frames
Best Buy pickup
Some frames can be bought online and collected at select Best Buy stores.
Return costs
Aura sends a prepaid label, covers the return postage and takes no restocking fee; refunds are processed within 10 business days of receipt.
Exchanges
There are no direct swaps, so a different model means returning the first frame and placing a new order.
Cancelling
The confirmation email opens a 30-minute window to cancel the order yourself.
Aura's main published saving is $15 off when you add a second frame, so plan the purchase around it: put both frames in one cart instead of buying one now and another later.
Gifting to two families?
The same order can still ship to multiple addresses.
A code won't change delivery, which is already free express on every order.
Forgot to add a code, or chose the wrong frame?
The order can be canceled within 30 minutes of the confirmation email and placed again.
After that window, the frame has to arrive first and go back as a return.
More ways to save at Aura Frames
The second-frame offer is the one to plan for, since $15 off applies when another frame joins the order.
Select frames can also be bought online for pickup at Best Buy.
Unlimited photos and videos come with no subscription fees, so a frame doesn't carry a monthly cost after you buy it.
The 90-day return window gives a gift recipient time to try it out.
Aura Frames questions, answered
Does an Aura frame need a subscription?
Unlimited photos and videos come with no subscription fees, all managed in the free Aura app.
Can an Aura order be canceled?
You can cancel within 30 minutes of the confirmation email. After that, the frame has to be delivered and returned.
Can an Aura frame be exchanged for another model?
Aura doesn't do direct exchanges. Return the frame for a refund, then reorder the model you want.
How soon does an Aura refund arrive?
Refunds are processed within 10 business days of Aura receiving the frame, with no restocking fee taken.
Can Aura frames be picked up at Best Buy?
Some frames can be bought online and picked up at select Best Buy stores.
Up to 20% offA Notable Discount of up to 20% Is Available