May be for first orders only. Only 1 voucher code can be used per order. Cannot be used in conjunction with any other offer. Discount applies to eligible products only. Limit one coupon code per customer per order.
*Apply only one coupon code per order** since most offers cannot be combined. **Look for free delivery offers**, sometimes available with certain promo codes or subscription services.
Free delivery applies to Orders over £29. Offer valid only on subscription orders through Lily's Kitchen website. Available for all products included in the subscription program.
Lily's Kitchen is a UK maker of natural dog and cat food, from wet and dry recipes to fresh meals and treats, sold online since 2009.
The choice that shapes your bill is one-off versus subscription: subscribing takes 20% off every order, but a promo code can't be added to a subscription purchase.
The brand's story centers on Henrietta's border terrier, whose problems with itchy skin sparked the idea of making healthier food for cats and dogs. Lily's Kitchen says its recipes pair natural ingredients with real meat and offal and are formulated to be nutritionally complete. It is a Certified B Corp and frames that status as part of a wider effort to shrink its environmental footprint and avoid greenwashing.
The food is organized by life stage, from puppies and kittens up to older pets, with further recipes aimed at animals on special diets, including those with sensitive stomachs or skin. Beyond meals and treats, the range takes in dental chews for dogs, mixed selection boxes and seasonal gifts. The site also hosts Lilyland, a collection of feeding and pet-care guides, and runs storefronts for several European countries.
Does Lily's Kitchen offer free shipping?
Yes. UK standard delivery by DPD is free over £29, though harder-to-reach areas may differ.
How long does Lily's Kitchen shipping take?
Orders under £29 pay £4.95 and arrive in 1-4 business days, or 2-5 for the Isle of Man, Isle of Wight and Highlands.
What is Lily's Kitchen's return policy?
UK law gives a 14-day cancellation right from receipt, and it excludes food that deteriorates quickly.
What payment methods does Lily's Kitchen accept?
Visa, Mastercard and PayPal are accepted on orders placed through the site.
More about shopping at Lily's Kitchen
Where it delivers
Lily's Kitchen no longer sends orders to the Republic of Ireland, Northern Ireland or the Channel Islands.
Damaged or faulty orders
Damaged deliveries get a free collection and replacement, and quality problems reported within 14 days of delivery get a refund or exchange.
Subscriptions
Save 20% on every order, set deliveries every 2 to 9 weeks, and get an email 3 days before each one.
First order
New customers can take 25% off a first order with a promo code at checkout, but not on a subscription purchase.
From Lily's Kitchen's own pages, read Oct 21, 2026.
Subscribing is the standing deal here: 20% off each order, plus free DPD standard delivery on every subscription order after the firSt. You set the schedule anywhere from every 2 to 9 weeks, and a reminder email lands 3 days ahead.
Dry dog food orders currently come with a free storage tin, and a Fresh Recipes trial bundle offer is listed for trying the fresh range.
One-off orders under £29 pay £4.95, so topping up past £29 removes that charge.
Lily's Kitchen questions, answered
Can a Lily's Kitchen promo code be used on a subscription?
Promo codes can't be combined with other offers, and subscription purchases count as one. The subscription's own 20% off applies instead.
How much is Lily's Kitchen delivery in the UK?
Standard DPD delivery costs £4.95 under £29 and is free above that. Most UK orders arrive in 1-4 business days.
Does Lily's Kitchen deliver to Northern Ireland?
Lily's Kitchen no longer delivers to Northern Ireland, the Republic of Ireland or the Channel Islands.
What happens if a Lily's Kitchen order arrives damaged?
Damaged orders get a free collection and replacement. Quality problems reported within 14 days of delivery get a refund or exchange.
How often can Lily's Kitchen subscriptions deliver?
Subscription orders can be set every 2 to 9 weeks, with an email reminder 3 days before each order.