Cannot be used in conjunction with other offers, promotions or discounts unless stated otherwise. Not transferable or redeemable for cash or credit. Some products may be excluded. May not apply to taxes or any other fees.
Debenhams is a UK online department store carrying over 5000 brands of fashion, beauty and home for women, men and kids.
Delivery is where most of the saving hides: UK next day delivery is quoted at £5.99, while the £14.99 Debenhams Unlimited pass makes every delivery method free on orders over £15 for a year.
Debenhams lists labels such as Karen Millen, Kurt Geiger, Coast, Phase Eight, Sweaty Betty, Lacoste and Calvin Klein. Its beauty department covers fragrance, skincare, make-up and men's grooming from houses including Estée Lauder, Clarins and MAC Cosmetics, and the home side runs from sofas, beds and mattresses to garden furniture, appliances, lighting and camping gear.
Women's clothing comes in petite, tall, plus-size and maternity ranges, with big and tall fits for men, and a wedding and occasionwear shop covers bridal, bridesmaid and mother-of-the-bride outfits. The site offers a photo search that finds similar products from an uploaded picture, publishes a style blog called The Debrief and sells a Debenhams Beauty Advent Calendar. It also names a Debenhams Rewards scheme and a Beauty Club.
Past Debenhams sales
The October Sale (up to 80% off)Usually: OctoberAnnounced on
Debenhams' site,
Ultimate Summer SaleUsually: summerAnnounced on
Debenhams' site,
How long does Debenhams shipping take?
UK next day delivery costs £5.99. Express can take longer to the Highlands and islands and isn't offered in the Channel Islands.
What is Debenhams' return policy?
You have 21 days from receiving the order, and a fee from £2.49 per parcel comes off the refund.
More about shopping at Debenhams
Debenhams Unlimited
£14.99 a year buys free delivery on every method for orders over £15, and the pass doesn't renew automatically.
No exchanges
A different size means returning the item and placing a new order. Concession brand items go back to that brand instead.
Non-returnable
Used or unsealed cosmetics, pierced jewelry, swimwear and lingerie only come back when faulty; clothing and shoes must be unworn with labels on.
Store credit bonus
Picking store credit over cash adds 20% to the refund, unless you paid with store credit or a gift card.
Clearpay
Splits an order into 4 interest-free payments every 2 weeks, for UK residents 18+ on orders up to £1000.
Gift cards
Debenhams e-gift cards can be emailed straight away or scheduled for a date you pick.
Student pricing at Debenhams starts away from the basket: verify through Student Beans or UNiDAYS first, since those are the two services Debenhams links for its student discount.
Then look at the banners before hunting for a code, since the October Sale runs at up to 80% off.
If you hold Debenhams Unlimited, keep the basket above £15 after your discount so delivery stays free.
Choose sizes with care, too.
Debenhams won't swap an item, so a wrong fit costs you the return fee from £2.49 and a second order.
If your Debenhams code doesn't work
Minimum order: "£2 next-day and express delivery on orders over £25" needs an order of at least £25; "10% Off Storewide" needs an order of at least £75.
End date: "20% Off Kurt Geiger Orders" ends Nov 16, 2026; "10% Off Debenhams Orders" ends Dec 1, 2026.
Debenhams names two big events, the October Sale and the Ultimate Summer Sale, and both are worth checking before you pay full price.
When something goes back, store credit pays 20% more than a cash refund, which suits you if you'll shop there again anyway.
Debenhams Rewards and a Beauty Club sit in the site footer, but their terms aren't spelled out there.
For gifts, an e-gift card emailed on the day avoids delivery costs altogether.
Debenhams questions, answered
Does Debenhams offer free delivery?
Debenhams Unlimited makes every delivery method free on orders over £15 for £14.99 a year, with no automatic renewal. Without it, UK next day delivery is quoted at £5.99.
Does Debenhams exchange items?
Debenhams doesn't do exchanges, so you send the item back and reorder the size or color you want. Items from concession brands are returned to the brand itself.
Is Debenhams store credit worth more than a refund?
Store credit adds 20% to the value of your refund. That bonus doesn't apply to purchases paid with store credit or a gift card.
Does Debenhams have a student discount?
Debenhams links its student discount through Student Beans and UNiDAYS. The footer doesn't print the amount, so check it on the verification service before you shop.
Can a Debenhams order be split into payments?
Clearpay splits an order into 4 interest-free payments every 2 weeks for UK residents aged 18+, on orders up to £1000. Klarna, PayPal, DebenhamsPay+ and the Debenhams Mastercard are also accepted.
Up to 50% offExtra 5% off beauty (on top of up to 50% off)