COCOLAB, the company formerly called Cocofloss, sells dentist-designed oral care: textured Cocofloss floss, Cocoshine whitening toothpaste, Cocobrush toothbrushes, and refills and sets.
Two figures shape a cheaper order here: US baskets of $30 or more ship free, and putting products on subscription takes 10% off.
COCOLAB was started by the Cu sisters: Chrystle, a dentist, and Cat, an artist, who wanted flossing to feel more rewarding. The company took the COCOLAB name in March 2025 and states that its products and formulas stayed the same. It calls its lineup the SmileCare System, and its site has a section on nano hydroxyapatite.
Flavor is a large part of the range. Floss comes in scents such as Cherry Bloom, Fresh Coconut, Cara Cara Orange and Pure Strawberry, sold on a spool with dispenser or as an eco-friendly refill, and the Citrus Creme Floss Trio is a limited fall edition. Cocoshine toothpaste includes Wild Strawberry, Lychee Breeze and Pina Colada, and the shop adds kids' products, electric brush refills, gifts and a section for dental professionals.
Past COCOLAB sales
Semi-Annual Sale (20% sitewide, no code)Usually: summer; the last one ended July 8, 2026Announced on
COCOLAB's site,
When shoppers look for COCOLAB coupons
COCOLAB coupon searches peak in November, about 1.7× a typical month, and dip lowest in April.
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US Google searches, Sep 2025 to Aug 2026. Search interest, not sales.
Does COCOLAB offer free shipping?
Yes. The announcement bar and cart meter show free delivery on US orders of $30+, although the shipping policy page names no threshold.
How long does COCOLAB shipping take?
Domestic orders are processed in 1-2 business days, then spend 5-7 business days in transit on standard service.
What is COCOLAB's return policy?
Unused products in original packaging can come back within 30 days of purchase, but neither the original nor the return shipping is refunded.
More about shopping at COCOLAB
Marketplace purchases
Floss bought through Amazon, Instagram or another third party goes back through that seller rather than COCOLAB.
Sign-up offer
Email subscribers receive 10% off their first online order.
CocoPoints and referrals
100 CocoPoints buy one free floss, which is what a referrer earns when a friend uses their $10 off a $19+ first order.
Support hours
Phone and email lines run 9am-6pm ET, Monday to Friday; damaged or late parcels must be flagged within 7 days of the expected delivery date.
Discount codes at COCOLAB go into the box in the order summary on its Shopify checkout page.
The 10% welcome code only exists after joining the email list, so that sign-up comes before building the cart.
Sale periods need more care: during the last Semi-Annual Sale, the 20% came off automatically, and typing any other code replaced it rather than adding to it.
The one pairing those sale terms allowed was the 20% alongside the 10% subscription discount, and only on a first subscription order.
Those rules came from the sale that ended on July 8, 2026.
Where the code box sits on Shopify's standard checkout (illustration; screens vary).
If your COCOLAB code doesn't work
Combining offers: During the Semi-Annual Sale, entering another discount code replaced the automatic 20% sale discount; the sale discount stacked with the 10% subscription discount on the first subscription order only.
New customers only: 10% off a first order (sign up for the email list) does not apply to repeat orders.
CocoPoints turn into a free floss at 100 points, the same amount a referral earns once the friend buys with their $10 credit.
The Semi-Annual Sale took 20% off sitewide without a code, most recently ending July 8, 2026.
Fans who post about their floss can also join the SocialLadder ambassador program, which trades completed challenges for points toward free products and swag.
COCOLAB questions, answered
Is there a COCOLAB discount code for a first order?
Joining the email list brings 10% off the first online order. A friend's referral is the alternative route, worth $10 off a first order of $19 or more.
Is Cocofloss the same company as COCOLAB?
Cocofloss rebranded to COCOLAB in March 2025, keeping the same products and formulas. The textured Cocofloss floss is still sold under that product name.
When is the COCOLAB Semi-Annual Sale?
The most recent Semi-Annual Sale ran in summer, took 20% off sitewide without any code, and ended on July 8, 2026.
Can the COCOLAB subscription discount be combined with a sale?
Under the last Semi-Annual Sale's terms, the 20% sale discount stacked with the 10% subscription discount on a first subscription order only. Entering any other code during that sale replaced the automatic 20%.
Does COCOLAB ship to Canada?
The terms mention local charges on shipments to Canada, while the shipping policy itself only describes domestic standard service.