Ballard Designs sells custom furniture, home decor, rugs, lighting, bedding, outdoor furniture and holiday decor, and it offers free design services.
Parcel shipping is priced by order value, from $6.95 on small orders up to 12% of parcel items over $350, so delivery grows with your basket and belongs in any discount math.
Ballard Designs also sells fabric by the yard, including the Queens Velvet Collection and performance fabrics from Crypton, InsideOut and Sunbrella, along with replacement slipcovers and outdoor cushions. Named furniture lines include Casa Florentina, the Tuscan Home Office and the Villandry Bedroom Collection, and rugs can be ordered in custom sizes.
Other sections cover home organization, from closet systems to laundry and entryway storage, plus mattresses, drapery, Roman shades and a Dorm Collection with headboards and bedding sorted by color. A Monogram Shop handles personalized pillows and accessories, the company lists its own stores, and every Ballard product carries a guarantee against defects for one year after it ships.
When shoppers look for Ballard Designs coupons
Ballard Designs coupon searches stay fairly even all year: January leads, February trails.
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US Google searches, Sep 2025 to Aug 2026. Search interest, not sales.
How long does Ballard Designs shipping take?
3-7 business days, from $6.95 on orders up to $24.99 to 12% of parcel items over $350.
What is Ballard Designs' return policy?
90 days from the ship date for an exchange, credit or refund, minus shipping and processing fees.
More about shopping at Ballard Designs
Truck delivery
Arrives 2-3 weeks after shipping, with threshold delivery from $139 and white glove from $179.
Non-returnable
Clearance, monogrammed, customized, Custom Plus, COM and made-to-order pieces, unless they arrive defective.
Warranty
Every Ballard product is covered against defects for a year from shipment.
Refunds
Processed within 7 days of Ballard receiving your return, by mail or at most stores.
From Ballard Designs's own pages, read Oct 19, 2026.
Before you put a Ballard Designs code on a big order, check whether the piece is custom or made-to-order, since those can't be returned unless defective.
A discount on a Custom Plus or COM piece buys something you keep for good.
Truck deliveries need a scheduled pick-up if they go back, and refunds come minus shipping and processing fees, so the delivery charge is part of the real price.
Hawaii and Alaska orders need a physical address because P.O. boxes aren't accepted.
The two standing offers, refer a friend for $50 off and free design services, need no code at all.
If your Ballard Designs code doesn't work
Minimum order: "$50 off Your Order of $250 or More" needs an order of at least $250.
End date: "25% Off Storewide" ends Nov 18, 2026; "25% Off Sitewide" ends Nov 18, 2026.
The free design services cost nothing, so using them before a large custom order can save a mistake you couldn't send back.
Referring a friend earns $50 off, though the pages read didn't say who receives it. e-Gift Cards are sold for gifting.
Most stores accept returns of items that came by standard shipping, which spares you the cost and hassle of mailing a parcel back.
Ballard Designs questions, answered
How much is shipping at Ballard Designs?
Standard parcel delivery is charged by order value, starting at $6.95 on orders up to $24.99 and rising to 12% of parcel items over $350. Truck delivery starts at $139 for threshold and $179 for white glove.
Can you return custom furniture to Ballard Designs?
Monogrammed, customized, Custom Plus, COM and made-to-order items can't be returned unless they're defective. Clearance pieces fall under the same rule.
Does Ballard Designs have a referral program?
Referring a friend earns $50 off. The pages read didn't say whether you, your friend or both get it.
What does the Ballard Designs warranty cover?
All Ballard products are covered against defects for a year from the shipment date.
Can you return a Ballard Designs order to a store?
Most stores accept returns of items that arrived by standard shipping. Truck deliveries go back through a scheduled pick-up instead.