Brooklinen, founded in Brooklyn in 2014, sells sheets, duvet inserts, pillows, towels, robes and home accessories online and in its own stores.
Its 365-day return window is long, but mailed returns from the US or Canada cost a $9.95 fee, while returning in a Brooklinen store skips that charge.
Brooklinen describes its start as selling hotel-quality sheets and towels straight to customers at accessible prices. Sheets come in several weaves: Luxe Sateen, Classic Percale, Washed Classic Percale, Washed European Linen and Heathered Cashmere, and the newer Dreamweave Waffle line spans bed and bath. Bundles, comforters, a cooling shop and color families from whites to patterns round out the range.
The company works with manufacturers in Portugal, Turkey, Germany, India, Pakistan, Peru, Canada, the US and China (mostly for silk), and says it requires regular responsible-sourcing audits of its suppliers. Returned products go to Good360 for donation, and sheets are given to Animal Haven, a New York City shelter, as bedding for its animals. Brooklinen also sells to trade and hospitality buyers and handles corporate gifting.
Past Brooklinen sales
Big Bundle SaleRunning when we read
Brooklinen's site,
Black Friday / Cyber MondayNext: Announced on
Brooklinen's site,
When shoppers look for Brooklinen coupons
Brooklinen coupon searches peak in December, about 1.3× a typical month, and dip lowest in June.
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
US Google searches, Sep 2025 to Aug 2026. Search interest, not sales.
Does Brooklinen offer free shipping?
Yes. Ground shipping is free over $100 within the lower 48 states; Alaska, Hawaii and Puerto Rico addresses don't qualify.
What is Brooklinen's return policy?
You have 365 days from purchase, with the refund going to the original payment method or to store credit.
More about shopping at Brooklinen
Return fee
Mail returns from the US or Canada use a Brooklinen label and lose $9.95, a fee waived for in-store returns.
Final Sale and exchanges
Final Sale and Last Call items can't come back, and exchanges are offered only on towels and robes.
First order
New customers see 15% off a first online order, which skips gift cards and can't be used with Brooklinen Rewards.
Rewards tiers
Silver covers $0-$250 in annual spend, Gold $250-$750 and Platinum $750+, with perks such as an extended return window.
HSA/FSA
Some Brooklinen products carry an HSA/FSA eligible label, worth checking before you choose how to pay.
International
Orders from abroad may fall under Passport Global terms, and returns from outside the US and Canada go through customer service.
Brooklinen takes promo codes on the checkout page, the step that follows your cart.
The 15% first-order offer works only on a first online order, excludes gift cards and can't be paired with Brooklinen Rewards, so decide whether to redeem points or take the percentage.
Check the subtotal once the discount applies, because ground shipping is free only over $100 and only within the lower 48 states.
During the Big Bundle Sale, read each line item, since Final Sale and Last Call pieces can't be returned later.
Brooklinen may also limit returns from accounts it judges to abuse the policy.
Where the code box sits on Shopify's standard checkout (illustration; screens vary).
If your Brooklinen code doesn't work
Combining offers: The first-order 15% offer cannot be combined with Brooklinen Rewards or used on gift cards.
New customers only: "15% off Purchase for New Customers" is for a first order.
Where to enter it: Promo codes are entered on the checkout page after the cart.
Brooklinen Rewards pays points on every dollar, 2 per $ at Silver, and 200 points for a review.
Points turn into dollars off or free gifts, and higher tiers add early access to sales.
Brooklinen lists Black Friday and Cyber Monday as a November event, with early access for text and email subscribers.
The Big Bundle Sale was running in Oct 2026 with up to 40% off bundles plus 15% sitewide.
E-gift cards are sold online for gifting.
Brooklinen questions, answered
Can you use the Brooklinen first-order discount with Rewards points?
The 15% first-order offer can't be combined with Brooklinen Rewards or used on gift cards. It also applies only to a first online order.
Does Brooklinen charge a return fee?
A $9.95 fee comes out of returns mailed from the US or Canada with a Brooklinen label. Returning in a Brooklinen store waives it, and damaged, defective or wrong items may be waived too.
Can you exchange Brooklinen bedding?
Exchanges are offered on towels and robes only. For sheets and other bedding, the route is a refund or store credit and a new order.
How do Brooklinen Rewards tiers work?
Tiers follow annual spend: Silver from $0-$250, Gold from $250-$750 and Platinum at $750+. Higher tiers add perks such as an extended return window and early sale access.