Core Products has made orthopedic and therapeutic goods in Wisconsin since 1988, from Tri-Core and Therapeutica cervical pillows to hot and cold therapy packs, braces, massagers and homecare supplies.
The detail that shapes a cheaper order here is the $90 line: retail orders at or above it ship free by ground, but only to addresses in the lower 48 states.
Core Products International traces back to founder and CEO Phil Mattison, who developed a spinal support pillow with his chiropractor after an awkward sleeping position left him with a sore neck. The catalog now reaches well past its best-known pillows to the D-Core cervical pillow, CPAP and travel pillows, the Jeanie Rub massager, the Wonder Disc knee spacer, backrests and positioning wedges, plus professional supplies such as slings, traction gear and elbow and foot pads.
Most products are made at its plants in Osceola and Chetek, Wisconsin, and in Toronto. Every item carries a 3-year defect warranty, extended to 5 years for Therapeutica pillows and 10 years for the Tri-Core Ultimate pillow. HSA funds may cover qualified purchases, and government buyers can order through GSA.
When shoppers look for Core Products coupons
Core Products coupon searches peak in May, about 1.4× a typical month, and dip lowest in February.
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US Google searches, Sep 2025 to Aug 2026. Search interest, not sales.
Does Core Products offer free shipping?
Yes. Ground delivery costs nothing on retail orders of $90 or more headed to the lower 48; Alaska, Hawaii and Puerto Rico are left out.
How long does Core Products shipping take?
Parcels leave Osceola, Wisconsin by FedEx, UPS or USPS within 1-2 business days, reaching central states in 2-3 days and either coast in about 4-5.
What is Core Products' return policy?
A 90-day money-back guarantee applies, but customer service must issue an RA number first, and return postage on non-defective items is the buyer's cost.
More about shopping at Core Products
Warranty
Defects are covered for 3 years as standard, 5 years on Therapeutica pillows and 10 years on the Tri-Core Ultimate Cervical Support Pillow.
Core Loyalty Program
A loyalty page is live on the site, though its earning and reward terms could not be read.
HSA funds
Health savings account money may be usable for qualified medical purchases such as supports and therapy products.
Canada storefront
Shoppers can pick a Canadian storefront, yet every price is charged in USD, so foreign banks may add conversion fees.
From Core Products's own pages, read Sep 29, 2026.
The Core Products shop is built on Shopify, so the discount box sits in the order summary on the checkout page.
Where the pillow or brace is bought matters before any code does: orders placed through a doctor's office, a DME store or another retailer follow that seller's policy rather than the direct-store terms, including the 90-day guarantee.
No stacking rule or exclusion list appears in the policies read, and the Core Loyalty Program terms were not readable, so whether points and a code combine is unknown.
A code that trims a cart sitting just above $90 is worth a second look at the shipping line, since free ground delivery to the lower 48 depends on crossing that figure.
Where the code box sits on Shopify's standard checkout (illustration; screens vary).
More ways to save at Core Products
The 90-day money-back guarantee works as a hedge on a cervical pillow that turns out not to suit: it can come back after an RA number is issued, at the cost of return postage.
HSA funds may cover qualified medical purchases, letting a brace or hot and cold pack come out of a health account instead of a regular card.
Warranty length also changes value, since the Tri-Core Ultimate pillow's 10-year cover runs well past the 3-year standard.
Grouping homecare supplies and therapy packs into one order of $90 or more removes the ground shipping charge within the lower 48.
Core Products questions, answered
Which Core Products pillows are sold on the site?
Cervical support pillows lead the range, under the Tri-Core and Therapeutica names, next to hot and cold packs, braces, massagers and homecare supplies. Most products come from the company's Wisconsin and Toronto facilities.
How long is the Core Products money-back guarantee?
Every product carries a 90-day money-back satisfaction guarantee counted from purchase. A refund starts with a return authorization number from customer service, and return shipping on non-defective items is paid by the customer.
Can HSA money pay for Core Products orders?
HSA funds may be usable for qualified medical purchases, according to the store. The wording ties this to qualified items rather than to every product in the catalogue.
How quickly do Core Products orders arrive?
Orders are fulfilled in 1-2 business days from Osceola, Wisconsin, then take about 2-3 days to central states and 4-5 days to either coast. Express options are quoted on request by customer service.
Can shoppers in Canada buy from Core Products?
A Canada storefront can be selected on the site, but all prices are charged in USD and foreign banks may add conversion fees. No international shipping policy with rates or delivery times was found.