Epson's own store sells EcoTank, cartridge and photo printers, plus ink, projectors, scanners, label printers, paper, extended service plans and certified refurbished products.
Ink orders ship free by 2-day delivery, so refills are the easy win; for hardware, the strict return rules matter more than the shipping charge.
Beyond the consumer products in its online store, Epson's US site covers a much wider business. Professional imaging equipment such as direct-to-garment, dye-sublimation and signage printers, receipt and label printers for point of sale, check scanners, kitchen display systems, Direct View LED screens and SCARA and 6-axis industrial robots all sit under the same brand, as do office printers and copiers.
For home buyers, projectors range from home theater and Pro Cinema models to ultra short-throw and portable units, and scanners include document, photo and receipt models. The store also sells Printer + Ink Plans and offers tools such as a projector throw distance calculator. Orders placed on Epson.com cannot be cancelled, and software bought there cannot be returned or exchanged.
When shoppers look for Epson coupons
Epson coupon searches stay fairly even all year: January leads, June trails.
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US Google searches, Sep 2025 to Aug 2026. Search interest, not sales.
Does Epson offer free shipping?
Yes. Any ink purchase ships free by 2-day delivery, while charges for printers and other items appear at checkout. (read Oct 13, 2026)
How long does Epson shipping take?
In-stock orders approved before 1 PM PT on a weekday leave the same day, and ground delivery takes about 2-7 business days.
What is Epson's return policy?
Epson Store purchases can go back for exchange or credit within 30 days of purchase.
More about shopping at Epson
Delivery area
Epson ships to U.S. addresses only, with no P.O. boxes, APO/FPO, Canada or U.S. territories, and no overnight to Alaska or Hawaii.
Condition rules
Anything missing its parts or original packaging can draw a 10% service charge on return.
Non-returnable
Opened ink, toner, paper, lamps, cables, software and discontinued clearance products stay with you unless damaged or defective.
Refunds
Credit reaches your card within 2 weeks of receipt, and shipping fees come back only for damaged, defective or wrong items.
Epson ships promptly, so an order can't be cancelled once placed; add your code before you submit, not after.
If the code is on a printer, keep the box and every accessory, because an incomplete return can cost a 10% service charge.
A code on ink still leaves that order shipping free in 2 days, but opened cartridges can't be returned, so order only the ink your model uses.
Clearance printers are final sale, which makes a discount on them a firmer commitment than one on current stock.
Expect sales tax on the final total, since items sold on Epson.com are taxed.
More ways to save at Epson
Certified refurbished printers and scanners are sold alongside new ones, worth comparing before you put a code on a new model.
Keeping ink in its own order holds on to the free 2-day shipping that covers ink purchases.
Extended service plans are on sale too, so weigh one against how long you expect to keep the machine.
If a printer arrives damaged or defective, Epson covers the return shipping, which protects the saving you made at checkout.
Epson questions, answered
Does Epson charge shipping on ink?
Ink purchases ship free with 2-day delivery. Shipping on other items is added at checkout.
How quickly does Epson ship orders?
In-stock orders generally leave within 1 business day, or the same day if approved before 1 PM PT on a weekday. Ground delivery then takes about 2-7 business days.
Can opened Epson ink be returned?
Opened ink, toner, paper and media packs can't be returned unless they're damaged or defective.
Can an Epson order be cancelled?
Orders can't be cancelled once placed, because Epson ships them promptly.
Does the Epson Store ship to Canada?
The Epson Store delivers only to U.S. addresses, so Canada and U.S. territories aren't served.