Top offer
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10% off your order
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- Offer valid for first-time purchases only. Cannot be combined with other promotions or discounts.
- Checked in a real cart: Oct 19, 2026
Current Jim Jam The Label offers
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20% Off Selected Products
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Get Jim Jam The Label codes by email
10% off your first order for email sign-up
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- Source: Jim Jam The Label's home page
Up to 40% Off The Sale Rack
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Only £40.00 for Chocolate Traditional Pyjama Set at Jim Jam The Label
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Just £38.00 for Chocolate Bomober at Jim Jam The Label
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Jim Jam The Label at a glance
- Based in
- The UK (prices in GBP)
- Returns
- 14 days
- First-order discount
- 10% off first order
- Ships internationally
- Yes
About Jim Jam The Label
Jim Jam The Label is a UK nightwear brand making stylish sleepwear, and many pieces can be personalized.
The saving to grab is 10% off your first order for joining the email list. Plan carefully, though: sale items and personalized orders are non-refundable, and product prices exclude delivery, which the cart adds before you pay.
Jim Jam The Label was founded by Evie, who signs the brand's founder message, and its pieces come from an in-house design team that draws ideas from shopping trips abroad and runway trends. The focus is on giving nightwear a personal touch, and the brand pitches its pieces as gifts as much as everyday wear.
The range centers on pyjamas, dressing gowns and oversized hoodies, released in seasonal drops such as the Autumn and Summer collections; recent dressing gowns come in stripes, contrast trims and animal prints. The brand says it has worked with well-known collaborators and launched in department stores.
How long does Jim Jam The Label shipping take?
Standard takes 3-5 working days and express 1-2 working days, with the delivery cost shown in your cart before payment.
What is Jim Jam The Label's return policy?
You get 14 days from delivery to send back unworn items with tags attached, and the £4.50 UK portal label comes off your refund.
More about shopping at Jim Jam The Label
- Personalized sleepwear
- These pieces add 7 working days on top of the delivery time and they're non-refundable, like sale items.
- Mixed messages on refunds
- The store's FAQ calls faulty items exchange only, which clashes with the refund policy, so confirm before posting anything back.
- Email sign-up
- New subscribers to the Jim Jam email list get 10% off their first order.
- Shipping abroad
- Orders ship worldwide from the UK; express to the USA and Canada aims for 1-2 days, and a return label from there costs £15.
From Jim Jam The Label's own pages, read Sep 29, 2026.
Sources: Jim Jam The Label shipping policy, Jim Jam The Label returns policy, Jim Jam The Label delivery returns page, Jim Jam The Label website
How to use a Jim Jam The Label coupon
- Jim Jam puts its discount code box in the cart, before you reach payment.
- The 10% welcome offer is tied to the email list, so subscribe before you fill your basket rather than after.
- If you're ordering personalized sleepwear, settle the details firSt. Those orders are final, and so are sale pieces, so anything bought with a code there is yours to keep.
- The cart is also where delivery appears, because product prices on the site exclude it.
- Check that total before you pay, because the shipping page doesn't print a delivery price.
More ways to save at Jim Jam The Label
- The sign-up discount is the clearest saving at Jim Jam, worth 10% off your first order.
- After that, returns cost real money.
- A UK return label is £4.50 and comes straight out of your refund, so on a low-priced set it takes a noticeable share back.
- Getting the size right first time saves more than chasing another code.
- For gifts, order early: standard delivery takes 3-5 working days, and personalized pieces need 7 working days more before they ship.
Jim Jam The Label questions, answered
Does Jim Jam The Label give a discount for signing up?
New email subscribers get 10% off their first order. Join the list before checkout so the offer is ready when you pay.
Can personalized Jim Jam sleepwear be returned?
Personalized orders are non-refundable, and sale items are too. They also add 7 working days on top of the delivery time.
What does a UK return to Jim Jam cost?
The returns-portal label costs £4.50 in the UK and is deducted from your refund. Items need to be unworn and in original condition with tags attached.
How long does a Jim Jam refund take?
Jim Jam aims to refund within 14 days of your returned item arriving. You have 14 days from delivery to start the return.
What does delivery cost from Jim Jam The Label?
The shipping page doesn't print a delivery price. Your cart shows the delivery cost before payment, so check it there.
What happens if a Jim Jam item arrives faulty?
The store's FAQ says faulty items are exchange only, while its refund policy allows refunds within 14 days. Contact the store before sending anything back so you know which route applies.