Koodo is a Canadian mobile carrier selling phone plans, prepaid plans, new and certified pre-owned phones, home internet and streaming add-ons, all priced in Canadian dollars.
The plan rates on its site already include the auto-pay discount, so the monthly figure you see assumes your bill is paid that way.
Koodo describes its 5G network as reaching speeds up to 1Gbps, with coverage from one coast to the other. Beyond standard service, it sells tablet plans, travel and roaming options, and extra lines that sit together on a single bill, and customers who already own a phone can activate a plan with an eSIM.
Phones are bought through the Koodo Tab, which has no fixed-term contract and turns the device cost into monthly payments. Each plan includes a free Perk that subscribers can change later if their needs shift, and Device Care Complete is sold as optional protection against damage, loss and theft. Help is also available in an online community, where fellow customers and the Koodo Mobile Masters answer questions.
What is Koodo's return policy?
Phones bought online, by phone or shipped from a store come back within 30 days if like-new, in original packaging, with proof of purchase.
More about shopping at Koodo
Plans
Bring-your-own-phone plans include 60GB for C$50 a month, or 60GB with Canada-US-Mexico use for C$55, both priced with auto-pay.
Phones on the Tab
Koodo puts phones on the Tab with no fixed-term contract, and certified pre-owned models start at C$12 a month.
Usage before a return
Go past 30 minutes of talk, 50 texts or 50 MB of data and you pay the bill; activated SIM cards can't be returned.
Money-back guarantee
Online phone orders carry a 30-day money-back guarantee with a free return label, though original shipping isn't refunded.
Referrals
You and a friend who activates a postpaid line each get a C$25 bill credit, up to C$150 a year. (read Oct 22, 2026)
Device Care Complete
Koodo sells this optional cover for damage, loss and theft as an add-on to your phone.
Most Koodo savings come through the plan and the phone rather than a typed code.
Set up auto-pay to pay the rate shown, since the advertised plan prices already count that discount.
Phone deals, such as the bonus C$400 off select Galaxy phones with a Samsung trade-in, hang on the trade-in itself, so line up your old Samsung before ordering.
Referral credit lands on the bill once your friend activates a postpaid line, which makes it worth sharing before they sign up.
If you buy the phone online, keep usage light during the first 30 days in case you send it back.
If your Koodo code doesn't work
Minimum order: "60GB with a $39+ New Plan Activation Starting from $35/month with Auto-Pay" needs an order of at least $39.
End date: "Get 20% Off at eBay" ends Nov 13, 2026.
The referral program is the most dependable saving: C$25 of bill credit for you and the same for your friend, capped at C$150 a year.
Certified pre-owned phones from C$12 a month keep the Tab payment low if you don't need the newest model.
The streaming add-on pairs Apple TV and Stream+ for C$36.50 a month.
Device Care Complete is optional, so skip it if your phone is already covered elsewhere.
Koodo questions, answered
How much are Koodo plans?
Bring-your-own-phone plans include 60GB for C$50 a month and 60GB Canada-US-Mexico for C$55 a month. Both prices already include the auto-pay discount.
Can you return a Koodo phone?
Phones bought online, by phone or shipped from a store can be returned within 30 days if they're like-new with original packaging and proof of purchase. Activated SIM cards can't be returned.
What happens if you use a Koodo phone before returning it?
Past 30 minutes of talk, 50 texts or 50 MB of data, you pay the bill for that usage. Original shipping isn't refunded, but the return label is free.
How does the Koodo referral credit work?
When a friend activates a postpaid line, you each get a C$25 bill credit. The credits add up to a maximum of C$150 a year.
Does Koodo require a contract for phones?
Phones go on the Tab with no fixed-term contract. Certified pre-owned models start at C$12 a month.
Is there a Koodo money-back guarantee?
Phones bought online come with a 30-day money-back guarantee. The like-new and usage conditions of the return policy still apply.