NET-A-PORTER sells luxury designer fashion for women, from clothing, shoes and bags to jewelry, watches, beauty and home pieces.
The money detail that matters most comes after delivery: returns are free only if you drop the parcel at a UPS Access Point within 14 days, and after that a $9.95 plus tax fee comes out of your refund.
NET-A-PORTER's designer roster runs from Alaïa, Balenciaga, Bottega Veneta, Gucci and LOEWE to The Row, KHAITE, TOTEME and SAINT LAURENT, with fine jewelry from names such as Cartier, David Webb and Spinelli Kilcollin, plus vintage and pre-owned pieces. New arrivals land five days a week, and a set of exclusives is sold only on the site.
The store also publishes PORTER, an editorial section with cover stories, fashion, beauty and its Incredible Women features, and groups clothing into occasion edits such as Date-Night Chic, Ski & Après and Event Dressing. It has a NET SUSTAIN section, and menswear sits on the sister site MR PORTER.
When shoppers look for NET-A-PORTER coupons
NET-A-PORTER coupon searches peak in May, about 1.3× a typical month, and dip lowest in February.
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US Google searches, Sep 2025 to Aug 2026. Search interest, not sales.
Does NET-A-PORTER offer free shipping?
Yes. US standard delivery is free on orders over $400; below that it costs $10 plus tax and arrives within 5 business days.
How long does NET-A-PORTER shipping take?
Next Business Day costs $25 plus tax and skips Alaska and Hawaii; Premier same-day costs $35 plus tax when ordered by 10am or 2pm EST.
What is NET-A-PORTER's return policy?
You have 28 days from receipt; items need all tags, packaging and dust bags, and refunds go to store credit or the original payment.
What payment methods does NET-A-PORTER accept?
Credit card and PayPal are accepted, and store credit from earlier refunds can go toward an order.
More about shopping at NET-A-PORTER
Non-returnable
Final Sale items, fragrance and candles can't be returned, so check the label before a discount tempts you.
Exchanges
Swapping a piece for another size or color carries no return fee at NET-A-PORTER.
First order
New customers get 10% off their first order with a code entered at checkout.
Fragrance orders
Baskets with fragrance or certain batteries ship by Standard or Premier only, so Next Business Day drops out.
Outside the US
Orders ship from US and Italian locations, and customers abroad pay taxes and duties on exchanges.
The first-order code goes in at checkout, and it only covers your first NET-A-PORTER order, so save it for the purchase where 10% off is worth the moSt. If your basket sits just under $400, adding a piece to cross the threshold turns the $10 standard delivery charge into free delivery.
Fragrance changes your delivery choices, since those orders ship by Standard or Premier only.
Before you pay, check which items are Final Sale: a discount on something you can't return is a bet on the fit.
More ways to save at NET-A-PORTER
Free exchanges are the quiet saving here, since a wrong size can be swapped without any return fee.
If you do send something back, drop it at a UPS Access Point within 14 days with the enclosed label to avoid the $9.95 plus tax deduction.
Taking a refund as store credit keeps the value on NET-A-PORTER for your next designer purchase, while the original payment option returns the money instead.
NET-A-PORTER questions, answered
Are NET-A-PORTER returns free?
Returns cost nothing when you drop them at a UPS Access Point with the enclosed label within 14 days. After that, a $9.95 plus tax fee is deducted, and the full window is 28 days.
Does NET-A-PORTER offer a first-order discount?
First orders get 10% off with a code entered at checkout.
Can you return fragrance to NET-A-PORTER?
Fragrance and candles can't be returned, and neither can Final Sale items.
How much is NET-A-PORTER same-day delivery?
Premier Daytime and Evening same-day delivery cost $35 plus tax, for orders placed by 10am or 2pm EST.
Does NET-A-PORTER ship outside the US?
Orders ship from US and Italian locations. Customers outside the US pay taxes and duties on exchanges.