Next sells clothing for women, men, kids and babies, plus school wear, homeware, furniture, beauty, gifts and a selection of other brands and luxury labels.
For UK shoppers the easiest saving sits in the delivery choice: next-day collection from a Next store is free, while home delivery usually costs £4.95.
Next is run by Next Retail Ltd, and alongside its own clothing it stocks a long list of other labels, including Reiss, River Island, Lipsy, FatFace, Boden, adidas, UGG, Victoria's Secret and Armani. Beyond fashion and furniture, the site sells flowers, plants and wine, gift experiences and spare parts for Next furniture.
Shoppers can also pay through Next's own credit options and get the Next app on Apple and Google phones. The company runs a Wear, Repair, Rehome scheme and publishes corporate responsibility and gender pay reports. It also delivers to British forces addresses through BFPO, and both physical gift cards and eGift cards are on offer.
How long does Next shipping take?
UK orders placed before 11pm usually arrive the next day for £4.95, subject to stock and courier area.
What is Next's return policy?
Next gives you 28 days to send back unused items in their original packaging, with the refund going to your original payment method.
What payment methods does Next accept?
Prices are in GBP, and cards, PayPal, Google Pay, Apple Pay and the nextpay credit account are all accepted.
More about shopping at Next
Store collection
Picking up from a Next store the following day costs nothing.
Return costs
Dropping a parcel at a Next store is free; courier, Evri ParcelShop and Royal Mail returns cost £2.50 each.
Late returns
Anything that comes back after the 28 days earns an eVoucher, not money back to your card.
Christmas returns
Items bought between 23 October and 25 December 2026 can go back up to and including 5 January 2027.
BFPO
Next delivers to British forces addresses as well as UK homes.
No live Next code turned up on the store's pages, so delivery choices do most of the work.
Choosing next-day collection from a Next store instead of a home drop saves the £4.95 charge on that order.
Regular shoppers can weigh the Nextunlimited pass, £24.50 a year for unlimited deliveries with no extra shipping fees.
On the way back, a Next store counter avoids the £2.50 courier coSt. Plan partial returns with care: the £4.95 delivery charge is refunded only when the whole order goes back.
More ways to save at Next
Gift cards suit school wear budgets and presents; physical cards arrive next day when ordered by 1pm, and eGift cards travel by email.
Christmas shopping from 23 October gives you until 5 January 2027 to change your mind, which takes the risk out of buying early.
The nextpay credit account is another way to pay if you'd rather not use a card.
Missing the 28-day window only gets you an eVoucher, so send unwanted pieces back promptly.
Next questions, answered
Does Next charge for delivery in the UK?
UK home delivery usually costs £4.95, with next-day arrival on orders placed before 11pm. Collecting from a Next store the next day is free.
Do Next returns cost anything?
Taking a return to a Next store is free. Courier, Evri ParcelShop and Royal Mail returns each cost £2.50.
What is Nextunlimited?
It's the Next annual delivery pass: £24.50 a year covers unlimited deliveries with no extra shipping fees.
Can Christmas presents bought at Next go back after the holidays?
Purchases made from 23 October to 25 December 2026 can be returned up to and including 5 January 2027.
Does Next sell gift cards?
Physical gift cards ship next day when ordered by 1pm, and eGift cards are sent by email.
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