Room & Board sells modern furniture, mattresses, lighting, rugs, outdoor furniture and home decor, mostly made by US artisans, and has been in business since 1980.
Delivery shapes the real cost more than any code. Full-service delivery is a flat $159 per trip for unlimited items, so one well-planned order beats several small ones.
Room & Board furnishes nearly every part of a home, with collections for living and dining rooms, kitchens, bedrooms, baths, entryways, home offices and outdoor spaces, along with bedding, kitchen tools, wall art and lighting sorted by room. Its Made for You line covers sectionals, tables, cabinets and bookcases, and rugs come in standard sizes or as custom orders.
The company is a Certified B Corp and publishes an impact report and sustainability guidelines on its site. It offers free design services and free fabric and leather swatches, has physical store locations, and runs a business program with commercial furniture, office systems and a Revit library for trade buyers.
When shoppers look for Room & Board coupons
Room & Board coupon searches stay fairly even all year: January leads, June trails.
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US Google searches, Oct 2025 to Sep 2026. Search interest, not sales.
How long does Room & Board shipping take?
Full-service delivery includes assembly, placement and packaging removal for a flat $159 per trip, unlimited items, anywhere in the contiguous US.
What is Room & Board's return policy?
Room & Board gives 90 days from receipt, or from the ship date for UPS items, for like-new pieces with proof of purchase.
What payment methods does Room & Board accept?
Credit cards, Affirm financing from 0% APR, Room & Board gift cards and checks are all accepted.
More about shopping at Room & Board
Small items
Small decor ships by UPS for $20 and small furniture for $50 per order, while samples ship free.
Return delivery
Return or exchange delivery is free in the 48 contiguous states, but the original delivery charge isn't refunded.
Final sale
Clearance, outlet, floor-sample and altered items can't be returned, and refunds on national deliveries can take up to three weeks.
Cancellations
No cancellation fee applies to any item, even custom furniture or decor made to order.
Damage
Items damaged in delivery or with a quality issue on arrival get free repair, parts or exchange; manufacturer defects are handled anytime.
Commercial use
Furniture placed in commercial settings falls outside both the guarantee and the return policy.
If you have a Room & Board code, enter it before you pay, and check whether the piece is clearance, outlet or a floor sample.
Those are final sale, so the lower price means giving up the 90-day return.
Plan the whole room before checkout.
The $159 delivery fee is charged per trip, so a second trip for a forgotten side chair costs the full rate again.
That fee also stays with the store if you send the furniture back later.
A gift card works as payment, and items bought with one can still be returned.
More ways to save at Room & Board
Free design services and free fabric and leather swatches let you settle on a sofa before you commit, which matters when the original delivery charge won't come back on a return.
Affirm financing starts from 0% APR.
Room & Board also advertises guaranteed pricing and charges no cancellation fees, even on made-to-order pieces, so changing your mind before delivery costs nothing.
Room & Board questions, answered
How much is Room & Board delivery?
Full-service delivery is a flat $159 per trip for unlimited items anywhere in the contiguous US, including assembly and packaging removal. Small decor ships by UPS for $20 and small furniture for $50 per order.
Is there a fee to cancel custom Room & Board furniture?
Room & Board charges no fee for cancelling items, even custom furniture or decor made to order.
Does Room & Board offer financing?
Affirm financing is offered from 0% APR. Credit cards, gift cards and checks are accepted too.
Are Room & Board clearance pieces returnable?
Clearance, outlet, floor-sample and altered items are final sale. Check the listing before you buy at a markdown.
Can a Room & Board gift card be returned?
Gift cards themselves can't be returned, but items bought with one can.