SoftMoc is a Canadian-owned footwear chain, around since 1990, selling boots, sneakers, slippers, sandals and clogs from UGG, Birkenstock, Blundstone and HOKA for women, men and kids.
Prices are in CAD for Canadian shoppers. The rule that matters most: some SoftMoc coupons only work for active SoftMoc Rewards members, and staying active means being on the newsletter.
Alongside the outside brands, SoftMoc carries its own house label, including a line of SoftMocs footwear. Its departments reach well past casual pairs: performance running shoes, hiking and trail footwear, waterproof winter boots, and safety and work boots, with CSA-approved styles for men. Backpacks, shoe care products and accessories round out the range, and the kids' section is split into girls, boys, and baby and toddler sizes.
The retailer also operates physical stores, and its site lets shoppers pick a nearby location to check whether a size is available there. The website is offered in both English and French.
Does SoftMoc offer free shipping?
Yes. The free shipping banner carries an asterisk, so SoftMoc's shipping terms have any minimum.
What is SoftMoc's return policy?
A 60-day return window appears in the cart drawer, and returns are advertised as free, also with an asterisk worth reading.
More about shopping at SoftMoc
What it sells
Boots, sneakers, slippers, sandals, clogs and accessories for the whole family, with UGG, Birkenstock, Blundstone and HOKA on the shelves.
SoftMoc Rewards
A points program where certain coupons are reserved for active members who also stay on the newsletter.
Pick Up Today
In-store pickup costs nothing, and same-day pickup works when your size is in stock at a nearby store.
Gift cards
SoftMoc sells its own gift cards, which can be spent on any boots, sneakers or slippers in the range.
At SoftMoc the code goes in the Add Coupon/Discount box inside the shopping bag, before you move on to payment.
Check the bag total after you add it, because the box sits there and not on the final payment screen.
If the coupon is a member-only offer, it won't take unless your SoftMoc Rewards account is active, and that depends on being signed up for the newsletter.
Join both first, then return to the bag.
When the double points promotion is running, the extra points land on your Rewards account rather than coming off the price, so a coupon and the points can both count on a pair of Blundstones.
More ways to save at SoftMoc
Double SoftMoc Rewards points sitewide shows up as a banner promotion from time to time, and it pays off most on pricier boots where the points add up faster.
Newsletter sign-ups also enter you for a chance to win a CA$500 gift card, which is a draw rather than a discount.
Choosing free in-store pickup can be a smart move when your nearest SoftMoc has your size, since Pick Up Today gets the shoes to you the same day.
SoftMoc questions, answered
Why won't a SoftMoc coupon apply to your order?
Some SoftMoc coupons are limited to active SoftMoc Rewards members. Your membership stays active when you're also on the newsletter, so check both before trying the code again.
Where does the coupon code go on softmoc.com?
Coupon codes go in the Add Coupon/Discount box in the shopping bag. Add it there before heading to payment.
Can you pick up a SoftMoc order in store the same day?
Free in-store pickup is available, including Pick Up Today when the items are in stock at that store.
Does SoftMoc sell gift cards?
SoftMoc sells gift cards, and newsletter sign-ups are entered for a chance to win a CA$500 gift card.