Willow is an online, doctor-led weight loss program that prescribes semaglutide or tirzepatide, as weekly injections or daily tablets, and delivers the medication to the door with ongoing care.
Membership is a monthly subscription starting at $299 that renews automatically, so knowing the cancellation cut-off matters as much as the sticker price.
Willow's medical team is led by Chief Medical Officer Dr. Michael Green, an OB/GYN with dual board certification and more than 30 years in practice, who says he has lost weight on both compounded semaglutide and tirzepatide himself. The company frames its mission around women's wellbeing, and its treatment menu also lists NAD+ next to the GLP-1 options.
Care is limited to 36 listed U.S. states because telehealth rules differ from state to state. Patients must be adults aged 18+ who are neither pregnant nor breastfeeding, diabetic patients are not eligible, and a government photo ID is required before a prescription is written. Medication is prepared by partner U.S. pharmacies, and the site notes that compounded drugs are not FDA-approved.
Does Willow offer free shipping?
Yes. Medication ships free on 2-day service; pharmacy processing takes 2-4 business days after the prescription, then FedEx or UPS delivers in 2-3 days.
What payment methods does Willow accept?
HSA and FSA funds are accepted for the subscription, and the program does not require insurance.
More about shopping at Willow
Pricing
The monthly subscription starts at $299 and covers the evaluation, treatment plan, physician access, support and shipping; medication cost varies by dosage.
Cancellation
Messaging the Patient Care Team at least 2 business days before the next processing date cancels; stopping before the pharmacy step brings a full refund in 5-10 business days.
Availability
Offered in 36 listed U.S. states rather than nationwide, to adults 18+ who are not pregnant or breastfeeding and do not have diabetes.
Own pharmacy
A prescription can go to any pharmacy able to fill the compound, with a platform fee to Willow and the medication paid to that pharmacy.
A Willow saving only matters once a patient can actually be treated.
The program is open in 36 listed U.S. states, to adults 18+ who are not pregnant or breastfeeding and do not have diabetes, and a government-issued photo ID is needed before a physician prescribes.
If no prescription is issued, the payment comes back, so starting the evaluation carries little financial risk.
Price comparisons should start from the monthly subscription, which begins at $299 and renews on its own; medication is priced by dosage, and choosing an outside pharmacy swaps Willow's medication charge for a platform fee plus that pharmacy's own price.
If your Willow code doesn't work
Minimum order: "$20 off Purchases over $50" needs an order of at least $50.
New customers only: "Save up to 15% on Your First Order" is for a first order.
The practical levers at Willow are the payment source and the calendar.
HSA and FSA funds are both accepted, and shipping is already included on every medication delivery, so no order minimum applies.
Because the plan renews automatically, a patient who wants to stop should message the Patient Care Team at least 2 business days before the next processing date; a cancellation made before the prescription reaches the pharmacy is refunded in full.
Sending the prescription to an outside pharmacy is another route, worth pricing against Willow's own medication cost at the chosen dosage.
Willow questions, answered
How much does Willow cost per month?
The subscription starts at $299 a month and renews automatically. It includes the evaluation, treatment plan, physician access, support and free shipping, while the medication cost varies by dosage.
Can Willow be paid with an HSA or FSA?
HSA and FSA are both listed as payment options, and no insurance is required for the program.
What is Willow's cancellation and refund policy?
A message to the Patient Care Team at least 2 business days before the next processing date cancels the plan. Canceling before the prescription reaches the pharmacy gives a full refund within 5-10 business days.
Is Willow available in every state?
Willow is offered in 36 listed U.S. states, not nationwide, so the state of residence decides eligibility before anything else.
How long does Willow medication take to arrive?
Pharmacy processing takes 2-4 business days after the prescription is written, then FedEx or UPS delivery typically takes 2-3 days. Shipping is free on every medication delivery.
Who is not eligible for Willow?
People under 18, anyone pregnant or breastfeeding, and people with diabetes are not accepted. A government-issued photo ID is also required before prescribing.