Telstra is the Australian telco behind mobile phones and plans, Pre-Paid SIMs, nbn and 5G home internet, smartwatches, tablets and accessories.
Its savings sit in plan offers, device bonuses and Telstra Plus points, which earn 10 per A$1 on eligible products and services, with prices in AUD.
Telstra runs separate sections for personal, business and enterprise customers, and its stores double as service points: online orders can be collected in store, and a replacement SIM is provided there free of charge when the customer brings ID. Its 5G Home Internet is built for self-setup, with a modem that links to nearby towers once it is plugged in, though it stays tied to the first address used.
Telstra Plus points can go toward rewards, part-payment on purchases, cheaper movie tickets and monthly bill credits, with partner perks at Accor hotels and 7-Eleven fuel. The company also offers payment assistance for customers going through hard times and dedicated support for people affected by domestic and family violence.
Does Telstra offer free shipping?
Yes. Telstra lists free delivery on every order across the site, and Click & Collect lets you pick an online order up in store.
Does Telstra price match?
Alongside the iPhone pre-order offer, Telstra says it will match better value you're quoted elsewhere.
More about shopping at Telstra
Plans
Monthly mobile, nbn and 5G Home Internet plans sit beside Pre-Paid recharges such as the A$44 28-Day Plan.
5G Home Internet
It's month to month with no lock-in contract and a 1000GB monthly allowance; speed slows above it, with no extra fees.
Modem rule
Cancel or change a plan with an included modem within 24 months and you return it in a free parcel or pay A$200.
Telstra Plus
Earn 10 points per A$1 on eligible products and services, then redeem them for rewards, Points + Pay, movie tickets or bill discounts.
SIM and setup
A replacement SIM is free in store with ID, and the 5G modem sets itself up but only works at the first address.
The Telstra offers listed here are banner deals, so they come with the plan or device you choose rather than a code typed in later.
The nbn offer prices home internet from A$69/mth for 6 months, so check the plan's price after that period before you sign up.
Pre-Paid bonus data on the A$44 plan is tied to auto recharge, which means switching auto recharge on when you activate the SIM.
The bonus Galaxy Watch9 comes with a Samsung Galaxy S26.
If your plan includes a modem, remember the 24-month rule: cancel early without sending the modem back and the A$200 non-return fee applies.
More ways to save at Telstra
Trade-in carries the largest figure on the site: up to A$1520 in credit when you pre-order iPhone Duo.
Telstra Plus turns everyday spending into monthly bill discounts, discounted movie tickets or Points + Pay savings, though Points + Pay needs a minimum points balance and joining has eligibility criteria.
If another provider quotes you better value on that iPhone pre-order, Telstra says it will match it, so bring the quote with you.
Telstra questions, answered
Can Telstra 5G Home Internet be cancelled any time?
5G Home Internet has no lock-in contract, so you can cancel it any time. If the plan came with a modem and you cancel or change within 24 months, return the modem in good working order or pay the A$200 non-return fee.
What happens if you go over the 5G Home Internet allowance?
The plan includes a 1000GB monthly allowance. Above it your speed is slowed, but Telstra charges no extra fees.
How does Telstra Plus work?
Telstra Plus members earn 10 points per A$1 on eligible products and services. Points go toward rewards, Points + Pay savings, discounted movie tickets and monthly bill discounts.
Does Telstra charge for delivery?
Telstra lists free delivery on every order across its site. You can also pick up online orders in store with Click & Collect.
Is a Telstra replacement SIM free?
A replacement SIM costs nothing and is usually organised in a few minutes in a Telstra store. Bring ID with you.
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