The RealReal is a consignment marketplace for authenticated pre-owned luxury: designer clothing, handbags, shoes, jewelry, watches and home pieces for women and men.
Read the return rules before you buy. A markdown of 40% or more makes an item non-returnable, and bags only go back with a purchased Return Guarantee.
When shoppers look for The RealReal coupons
The RealReal coupon searches peak in July, about 1.5× a typical month, and dip lowest in March.
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US Google searches, Oct 2025 to Sep 2026. Search interest, not sales.
How long does The RealReal shipping take?
Standard US delivery costs $15.95 and takes 3-5 business days; curbside pickup in SF, LA and NYC is free.
What is The RealReal's return policy?
14 days from the original shipment date, or from the day of an in-store purchase.
More about shopping at The RealReal
What it sells
Authenticated pre-owned designer clothing, handbags, shoes, jewelry, watches and home items for women and men, at high-end resale prices.
Return costs
Mail refunds lose $15.95, in-store returns carry a $6.95 restocking fee, and bags need a purchased Return Guarantee.
Final sale
Swimwear, beauty, As Is items, final-sale pieces and anything marked 40% off or more can't be returned.
The RealReal lists a $25 site credit for signing up, so register before you build a cart if you want it.
Then check each item's return status before you redeem anything.
A handbag without a Return Guarantee, or a dress already cut 40% or more, can't come back, and a $25 credit won't soften a purchase you're stuck with.
On a returnable mail order, the $15.95 taken off your refund can cancel out what the credit saved.
Neither stacking nor the spot where a code is typed in is explained on the store pages this summary drew on, so check the order total on the final screen.
More ways to save at The RealReal
Living near SF, LA or NYC helps, since free curbside pickup there skips the $15.95 standard shipping charge.
The bags sale was advertising up to 75% off, but a bag is only returnable with a purchased Return Guarantee, so add that cost when you compare.
Deep markdowns of 40% or more turn final, which makes them a better fit for a piece whose size and condition you've already judged from the listing.
The RealReal questions, answered
Are returns free at The RealReal?
Mail returns have $15.95 deducted from the refund, and in-store returns carry a $6.95 restocking fee.
Can handbags from The RealReal be returned?
Bags come back only if you bought a Return Guarantee with them. Without one, plan on keeping the bag.
How much does The RealReal charge for shipping?
Standard US shipping costs $15.95 and arrives in 3-5 business days. Curbside pickup is free in SF, LA and NYC.
Can discounted items from The RealReal be returned?
Anything marked 40% off or more is non-returnable, along with As Is and final-sale pieces.