VAX is a UK floorcare brand selling cordless and corded vacuums, carpet washers, spot cleaners, hard floor and steam cleaners, cleaning solutions and spares.
Prices are in GBP and include VAT. Machines ship free by next day, while spares and accessories need an order over £20 to skip the delivery charge.
VAX trades as Vax Ltd and says it has 50 years of experience in floorcare. Its range is grouped by job as well as by machine: there are models for pet hair and pet stains, long-reach and lightweight vacuums, rug and stair cleaning, and kits for car interiors. Many cordless machines run on the ONEPWR battery system, and batteries and chargers are sold separately.
Spot cleaners are pitched as compact machines for spot stains and spills on carpet, sofas and car interiors, without bringing out a full-size washer. The cleaning solutions come in antibacterial and pet formulas and in bottle sizes up to 4 liters. Products carry guarantees of up to 6 years, and registered customers can collect reward points on purchases, reviews and referrals to spend at checkout.
Past VAX sales
Black Friday saleNext: Running when we read
VAX's site,
Does VAX offer free shipping?
Yes. Machine orders get free next-day delivery; spares and accessories under £20 cost £2.99 and arrive within 5 working days.
How long does VAX shipping take?
Nominated-day delivery starts at £4.99, and next-day reaches mainland UK only for orders placed before 10pm Monday-Friday.
What is VAX's return policy?
You get 21 days to send an item back, with original packaging and any free gifts included.
What payment methods does VAX accept?
Klarna's pay in 3 lets you split a purchase into three payments.
More about shopping at VAX
Refund timing
The refund, delivery charges included, is paid within 5 working days of the item reaching VAX.
Product cover
VAX machines carry cover of up to 6 years, which counts when comparing a discounted model against a rival.
Delivery area
Orders go only to the United Kingdom, Channel Islands, Northern Ireland and Isle of Man.
At VAX, the code box is the discount code section in the basket, so paste it there before you reach delivery and payment.
The 10% newsletter code lands in your inbox after sign-up, so subscribe firSt. Look for the reduced total in the basket before paying, because VAX can't amend or cancel an order once it's placed.
A time-limited 15% off everything offer and the Black Friday sale, with over £200 off select floorcare, are on the site too.
Free-gift deals add items rather than cutting the price, and any free gift has to go back with the machine if you return it.
More ways to save at VAX
Reward Points pay out for more than spending: registered customers earn them on purchases, product reviews, a first newsletter sign-up and invitations to friends, then redeem them at checkout.
Selected carpet cleaners currently come with a free steamer worth £49.99, and selected vacuum cleaners include a free toolkit.
If you only need a filter or brush, group spares into one order over £20 to avoid the £2.99 charge.
VAX questions, answered
Can a VAX order be changed after checkout?
Orders can't be amended or cancelled once placed. The returns process is the way to undo a purchase.
Does VAX deliver outside the UK?
VAX delivers within the United Kingdom, Channel Islands, Northern Ireland and Isle of Man only.
How do VAX Reward Points work?
Registered customers collect points on purchases, reviews, a first newsletter sign-up and friend invitations. Points are redeemed at checkout.
Can you pay for a VAX machine in instalments?
Klarna's pay in 3 is offered, splitting the price into three payments.