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20% Off
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- Only 1 voucher code can be used per order.
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AO.com Discounts & Promo Codes
4 offers · updated · save up to 20%
Current AO.com offers
Code
£200 Off Fisher & Paykel Induction Hob Orders
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- Not combinable with other discounts or promotions. Offer not applicable to excluded products.
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Get AO.com codes by email
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Up to 15% Off Selected TCL Televisions
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- Cannot be used in conjunction with any other offer. Only 1 voucher code can be used per order.
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Free Unpack, Remove & Recycle for Members
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AO.com at a glance
- Based in
- The UK (prices in GBP)
- Returns
- 30 days
- Rewards program
- AO Five Star membership
- Price match
- Yes
About AO.com
AO.com sells big home appliances such as washing machines, fridge freezers, ovens and dishwashers, plus TVs, laptops, phones and small appliances, with delivery and installation across the UK.
Prices are in GBP. On a large appliance, the collection charge for a return can cost more than a code saves, so read the returns rules before you order.
AO.com is a UK electricals retailer whose catalogue reaches well past kitchen and laundry basics. Alongside tumble dryers, washer dryers, wine coolers and range cookers, it lists hot tubs, lawn mowers, pressure washers, pizza ovens, electric scooters, drones and LED face masks, as well as PlayStation, Xbox and Nintendo Switch consoles and Quooker boiling water taps.
Many categories carry an AO Favourites shortlist and a buying guide, with extra help such as a dishwasher measurement guide. The retailer also runs finance and trade-in options, and its AO Five Star membership gives members up to 100 days to send back a product.
How long does AO.com shipping take?
AO delivers 7 days a week across most of the UK, and the charge depends on your postcode and the option you choose.
What is AO.com's return policy?
Unused, boxed products can come back within 30 days for a refund, minus collection: up to £49.99 for large items, £24.99 for small.
Does AO.com price match?
AO says it matches all retailers, even in the sales, though the detailed terms weren't available to read.
More about shopping at AO.com
- Faster slots
- Next-day and timeslot delivery cost extra, and you can move your date or slot free until 2pm the day before.
- No-go areas
- Orders can't go to the Channel Islands, the Isle of Man or the Republic of Ireland, and some Scottish Highlands areas may miss out.
- Drop at Shop
- Smaller items can be left at a Drop at Shop point for free instead of being collected.
- Used or installed items
- These may get a partial refund of up to 50%, and personal care items need their hygiene seals intact.
- AO Five Star membership
- Members get up to 100 days to return any product, against the standard 30.
- Refund timing
- Money goes back to the card or account you paid with within 14 working days.
From AO.com's own pages, read Oct 13, 2026.
Sources: AO.com shipping policy, AO.com returns page
How to use a AO.com discount code
- AO.com's help pages don't say where the code box sits, so look for it on the checkout pages before you pay.
- Your delivery choice changes the total, since next-day and timeslot delivery cost extra on top of the postcode-based charge.
- Be home for the slot you book.
- If a delivery fails for a reason that's on you and the order is cancelled, AO charges £49.99 for large items or £24.99 for small ones, which can wipe out a discount.
- Changed your mind early?
- Cancelling inside the 14-day statutory cooling-off period also refunds standard delivery.
More ways to save at AO.com
- Found the same fridge freezer cheaper somewhere else?
- AO's Price Match Guarantee says it matches all retailers, even during sales, so ask before you settle for a smaller code.
- AO Five Star membership is worth weighing on a big purchase, because members get up to 100 days to return any product.
- Smaller items cost nothing to send back through a Drop at Shop point.
- Rescheduling is free until 2pm the day before, so moving a delivery beats paying for a failed one.
AO.com questions, answered
Does AO.com charge to collect a return?
Unused products in original packaging get a full refund minus a collection charge of up to £49.99 for large items or £24.99 for small items. Smaller items can go to a Drop at Shop point for free instead.
How long do AO Five Star members get to send things back?
AO Five Star membership stretches the return window to up to 100 days for any product. Without it, unused items have 30 days.
Where doesn't AO.com deliver?
AO.com doesn't deliver to the Channel Islands, the Isle of Man or the Republic of Ireland. Some areas of the Scottish Highlands may not be served either.
Can an AO.com delivery date be changed?
The date and timeslot can be changed free of charge up to 2pm the day before delivery.