Escentual is a UK beauty retailer, trading since 2000, that sells fragrance, skincare, makeup, hair care, French pharmacy and bath and body brands, with prices in pounds.
Its subscriber codes climb a spend ladder from £5 off £50 to £75 off £300, but they cover full-priced items only, so sale stock won't take them.
Escentual's catalogue spans designer and niche perfume houses such as Parfums de Marly, Amouage, Initio and Serge Lutens, alongside French pharmacy skincare from La Roche-Posay, Avene, Bioderma and Nuxe. Beyond face and body care, the range takes in home fragrance (candles, diffusers and room sprays), SPF and self-tan, men's grooming, Mason Pearson hairbrushes and ready-made gift sets.
According to its terms, every product comes from the brand owners, manufacturers or authorized UK distributors. Shoppers can join Escentual Points, a loyalty scheme whose Bronze, Silver and Gold tiers depend on yearly spend and add perks such as free gifts, and orders can be gift wrapped at no charge.
Does Escentual offer free shipping?
Yes. Standard delivery is free over £30 of cash spend and costs £3.50 below that, in 3-5 working days.
What is Escentual's return policy?
Unwanted items can go back within 60 days of the confirmed delivery date, unopened with seals intact, after you contact customer service.
What payment methods does Escentual accept?
Visa, Mastercard, American Express, Maestro, Apple Pay, Google Pay, Klarna and PayPal are all accepted.
More about shopping at Escentual
What counts toward £30
Vouchers, gift cards and points don't count, and some items can't ship to Northern Ireland.
Return costs
Refunds leave out delivery and return postage unless the item arrived damaged, faulty or wrong.
Escentual Points
You earn 2 points per £1, each worth 1p at checkout; Bronze, Silver and Gold tiers add free gifts and early sale access.
Referrals
A new customer takes £10 off a £50+ order with a friend's referral code, and the friend earns 1,000 points.
Next-day pass
£9.95 buys 12 months of free next-day delivery on orders over £20 after discounts, UK mainland only.
Shipping abroad
Orders to other countries, the US included, go through Global-e in local currency, and international returns aren't free.
Stock
Products come from brand owners, manufacturers or authorised UK distributors, and gift wrapping is free.
Escentual takes codes in the discount box in your basket, before you move on to checkout.
Only one discount voucher or code fits per basket, and a Google Shopping price code counts as that discount, which also rules out points.
Subscriber codes need full-priced items, and full-priced The Ordinary and Mason Pearson products don't count toward the minimum spend.
So build the basket past the threshold with other brands first, then use the rung your total reaches, such as £15 off £100 or £30 off £150.
Where the code box sits on Shopify's standard checkout (illustration; screens vary).
If your Escentual code doesn't work
Exclusions: Subscriber codes apply to full-priced items only, and full-priced The Ordinary and Mason Pearson products don't count toward the minimum spend.
Combining offers: One discount voucher or code per basket; a Google Shopping best-price code (starting GSF) counts as the discount, so no other codes or points can be used with it.
End date: "25% Off Selected Beauty Items" ends Nov 18, 2026; "10% Off" ends Nov 18, 2026.
Where to enter it: Type the code into the discount box in your basket before checkout.
Points build at 2 per £1 and can be spent at checkout, but they can't buy gift vouchers or e-gift cards.
If you order often, the £9.95 next-day pass covers 12 months of next-day delivery on orders over £20.
Brand offers sit outside the code ladder, such as up to 50% off Givenchy, up to 40% off selected Guerlain and up to 1/3 off French pharmacy.
Gold, Silver and Bronze members also get early sale access.
Escentual questions, answered
Can you use more than one Escentual discount code?
Escentual allows one discount voucher or code per basket. A Google Shopping price code counts as that one discount, so points can't be added to it either.
Do Escentual subscriber codes work on sale items?
Subscriber codes apply to full-priced items only. Full-priced The Ordinary and Mason Pearson products also don't count toward the minimum spend.
How much is Escentual delivery in the UK?
UK standard delivery costs £3.50 on orders under £30 and is free above that, in 3-5 working days. Vouchers, gift cards and points don't count toward the £30.
How long do you have to send items back to Escentual?
Unwanted items can be returned within 60 days of the confirmed delivery date, unopened and with seals intact. Contact customer service first; postage is yours unless the item is faulty, damaged or wrong.
Does Escentual deliver to the US?
International orders, including to the US, go through Global-e with local currency and payment options. Some items can't ship abroad, and international returns aren't free.
How much are Escentual Points worth?
Each point is worth 1p, and you earn 2 points per £1 spent. Points are redeemed at checkout but can't buy gift cards.