Reusable bottles, coffee and tea cups, tumblers, lunchware, kids' bottles and pet accessories make up the range at frank green, an Australian-designed and -owned brand.
New Frank Friends subscribers can get a free bottle Bumper with a qualifying 20oz or 34oz Reusable Bottle, but that offer won't combine with any other discount.
frank green was founded in Australia in 2013 by Benjamin Young. He traced the idea to a river near his childhood home that filled with plastic bottles and cups whenever it rained, and later, while working as an executive on large Australian mergers, set out to design a reusable coffee cup. The company's stated goal is to end single-use plastic.
Its Switch Lid, a touch-free, spill-proof lid that lets drinkers either sip or gulp, won a 2024 Good Design Award. Bottles range from 355ml to 2 liters, and current collections include the Chrome Range and a limited-edition Hello Kitty & Friends line. Beyond its online store, frank green has its own retail stores, stockists, wholesale accounts and a corporate gifting service with customizable, monogrammable pieces.
Past frank green sales
Lucky Bag promotionUsually: started 18 August 2026; an earlier one ran in March 2023Announced on
frank green's site,
Does frank green offer free shipping?
Yes. The shipping policy sets free standard shipping at A$100, while a home page banner advertises it from A$75.
How long does frank green shipping take?
Standard costs A$7.95 and takes 2-6 business days to metro areas; express is A$12.95 for 1-2 business days metro.
What is frank green's return policy?
You have 14 days from receipt for unopened, unused items, and change-of-mind return shipping is on you.
More about shopping at frank green
Dispatch
Orders leave within up to 3 business days, and monogramming can add up to 3 more.
Final sale
Monogrammed items, limited editions and Lucky Bags can't be returned unless they're faulty.
Refund routes
Pick store credit, your original payment method, or an instant bank refund through Refundid before the item even ships back.
North America
The Australian site doesn't ship to the United States; American and Canadian orders go through frank green's North American website.
The welcome Bumper offer is for new customers already subscribed to Frank Friends, and it only works with a qualifying 20oz or 34oz Reusable Bottle in the cart.
It can't be combined with any other discount, promotion or code, so check whether a sitewide sale beats a free Bumper before choosing.
As a Shopify store, frank green has the discount box on the checkout page's order summary.
Sort out any monogramming before you pay.
Monogrammed bottles are final sale, and the shipping method can't be changed after the order is submitted.
If your frank green code doesn't work
Combining offers: The WELCOME bumper offer cannot be combined with any other discount, promotion or code.
New customers only: "Free bottle Bumper on a first order with code WELCOME" is for a first order.
Lucky Bags are limited-stock mystery bags with a prize draw.
The latest promotion started August 18, 2026, and an earlier one ran in March 2023.
They're final sale unless faulty, so buy one only if you'd be happy with whatever arrives.
For delivery, the A$100 policy and the A$75 banner disagree, so check the cart before adding a bottle just to clear a threshold.
Several e-Gift cards can go on one order, and any leftover balance carries over, though they can't buy another e-Gift card.
frank green questions, answered
What does joining Frank Friends get you?
New subscribers get a free bottle Bumper on a first order that includes a qualifying 20oz or 34oz Reusable Bottle. The offer can't be combined with any other discount.
Can a frank green order be changed after checkout?
Once placed, an order generally can't be changed or cancelled. The shipping method is also fixed after submission, so check monogram text before you pay.
How fast are frank green refunds?
Refundid can refund a return instantly, before you send the item back. Standard refunds take 5-10 business days with your bank.
What if a frank green order arrives damaged?
Report it with a photo and your order number within 7 days of delivery. Faulty items are the exception to the final-sale rule on monogrammed pieces and Lucky Bags.
Can Lucky Bags be returned?
Lucky Bags are final sale unless faulty. They're limited-stock mystery bags that come with a prize draw.
frank greenFree bottle Bumper on a first order with code WE...
