BOOX sells ePaper tablets and e-readers built on E Ink screens for reading and handwritten notes, plus the covers and keyboards that go with them.
Its price-drop policy is the saving to remember: if the BOOX Shop price falls within 7 days of payment, you can claim the difference as a gift card, but not on an order that used a promo code.
BOOX makes a line of ePaper devices that run the Android operating system, so owners can add apps next to the built-in reading and note-taking tools. Models on the official shop include the Palma 3, Note Mini C and Note Air6 C, and the catalogue also covers BOOX Tiles and accessories such as magnetic cases and keyboard covers. The reading software opens PDF and EPUB among 26 digital formats, and notes can be organized with tags, folders and outlines and synced to the cloud.
BOOX presents its reflective screens as gentler on the eyes than OLED displays and pitches the devices at focused work and study. The seller of record is Onyx International, a company based in China, and a device ordered through the BOOX Shop carries a one-year warranty. The shop also offers business, tax-exemption and group-purchase options.
When shoppers look for BOOX coupons
BOOX coupon searches peak in December, about 1.6× a typical month, and dip lowest in August.
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US Google searches, Sep 2025 to Aug 2026. Search interest, not sales.
How long does BOOX shipping take?
The rate depends on your address and appears at checkout; US deliveries leave from the US warehouse.
What is BOOX's return policy?
30 days from receipt on BOOX Shop orders; sealed devices get a full refund, opened ones a partial refund, and a scratched device costs 15% of the sale price.
Does BOOX price match?
A lower BOOX Shop price within 7 days of payment earns a gift card for the gap; orders with promo codes, free shipping or free accessories don't qualify.
More about shopping at BOOX
Delivery time
Orders take 1-3 business days to prepare and about 7-15 business days to arrive; pre-orders land within 30 days and accessory-only orders in 7-30 business days.
Return labels
US, UK and Germany warehouse orders come with prepaid labels, while Hong Kong warehouse orders pay shipping both ways.
Warranty
One year on devices bought from the BOOX Shop, with round-trip shipping paid by BOOX for quality problems in the first 30 days.
Abroad
Ships to Canada, the UK, EU countries, Australia, Japan and more; the buyer pays import duties as importer of record.
Codes at the BOOX Shop are typed into the discount box of the order summary during its Shopify checkout.
Before you spend one, weigh it against the price-drop policy.
An order paid with a promo code gives up the right to a gift card if the price falls within 7 days, and orders that got free shipping or free accessories lose it too.
On a tablet bought just before a price cut, that protection can be worth more than a small code.
Returns count only for orders placed directly with the BOOX Shop, not with other sellers.
Where the code box sits on Shopify's standard checkout (illustration; screens vary).
More ways to save at BOOX
The price-drop gift card is the main lever beyond codes, so keep an eye on the BOOX Shop price for 7 days after you pay.
Keeping a device sealed until you're sure also protects your money, because unopened items come back for a full refund while opened ones get only part.
A scratched return costs 15% of the sale price, so fit a cover before testing the screen.
Shoppers outside the listed countries order through the Hong Kong warehouse, where returns mean paying shipping both ways.
BOOX questions, answered
How long does BOOX shipping take?
Orders are prepared in 1-3 business days and usually arrive in about 7-15 business days. Pre-orders arrive within 30 days.
Can an opened BOOX tablet be returned?
Opened items can come back within 30 days of receipt for a partial refund, while unopened ones get a full refund. A scratched device carries a 15% restocking fee.
Who pays return shipping on a BOOX order?
Orders from the US, UK or Germany warehouses get a prepaid return label. Hong Kong warehouse orders pay round-trip shipping themselves.
What warranty comes with a BOOX device?
Devices bought from the BOOX Shop carry a one-year warranty, and BOOX covers round-trip shipping for quality problems within 30 days of receipt.
Does a BOOX order include import duties?
Import duties are the buyer's responsibility. The seller, Onyx International, is a company in China, and buyers act as importer of record for international products.