Valid on orders of $150 or more placed via the Simons app. Cannot be combined with other promotions or discounts. Offer applies to eligible items only.
Discount applies only to eligible relaxing wear styles. Offer valid while supplies last at Simons Canada online. Cannot be combined with other promotions or discounts.
Simons is a Canadian fashion and home retailer, selling since 1840, with women's and men's clothing, shoes, designer brands and home decor priced in CAD.
Membership in The Simons changes the maths most: members ship free from Can$50 and return online for free, while non-members need Can$75 and pay for returns.
Simons runs 19 stores along with its online shop, which is available in English and French. Much of its clothing comes from in-house labels it calls exclusive zones, such as Twik, Miiyu and i.FiV5, while the men's side adds Le 31, Djab and Rituels, alongside outside designer labels such as Marni.
The home department covers bedding, cushions and throws, kitchen and dining items, bath linens, rugs, lighting and furniture, plus a Le Germain Hotels collection. Through Fabrique 1840, Simons sells goods from Canadian artisans, from jewelry and art prints to food and decor, with each maker listed by name and city. The retailer has also partnered with the Breast Cancer Foundation for Breast Cancer Awareness Month.
Does Simons offer free shipping?
Yes. Non-members in Canada ship free from Can$75 and The Simons members from Can$50; taxes and gift cards don't count toward either.
How long does Simons shipping take?
Orders below the free amount cost Can$10, with standard delivery in 4 to 7 business days and no P.O. boxes.
What is Simons' return policy?
You get 30 days from receiving the order for items in original condition, refunded to your original payment.
More about shopping at Simons
Ship-to-store
Free ship-to-store usually takes 4 to 7 business days, and you'll need photo ID at pickup.
Return fees
Non-members pay Can$9.99 plus tax per request, requests under Can$10 aren't accepted, and shipping fees aren't refunded.
The Simons loyalty
Members earn points worth 2% back on a rewards card, with double points for 10 days after joining.
Gift cards
Simons sells gift cards, including virtual cards that are sent within an hour of purchase.
Refund timing
Refunds reach the original payment method within 3 days of refund confirmation.
Simons savings come mostly through membership rather than codes.
Joining The Simons before you check out lowers the free-shipping amount from Can$75 to Can$50 and removes the Can$9.99 return fee on later online returns.
Gift cards and taxes don't count toward the free-shipping amount, so adding a gift card to a basket won't push it over the line.
Online-only items can't ship to a store and can only be returned online, which matters if you planned to bring something back to a branch.
Keep returns in proportion too, since Simons may charge a 20% restocking fee for excessive returns.
More ways to save at Simons
The double-points window rewards good timing.
Points double for 10 days after joining The Simons, so join right before a planned wardrobe or home decor order.
Points build toward 2% back on a rewards card.
Shipping to a store is free, and a current promotion adds double points on online orders shipped to store.
Gift returns come back as a virtual gift card rather than money to the buyer's card.
Simons questions, answered
Does Simons charge for returns?
Online returns are free for loyalty members, while non-members pay Can$9.99 plus tax per request. Shipping fees from the original order aren't refunded.
What do you get from joining The Simons?
Members earn points toward 2% back on a rewards card, with double points for 10 days after joining. They also get free returns and a lower free-shipping amount.
How fast do Simons refunds arrive?
Refunds go to the original payment method within 3 days of refund confirmation. Gift returns are refunded as a virtual gift card instead.
Can Simons ship to a P.O. box?
Standard delivery doesn't go to P.O. boxes in Canada. Free ship-to-store is the alternative, with photo ID needed at pickup.