Tatcha makes luxury skincare rooted in Japanese beauty rituals: moisturizers, cleansers, serums, masks, eye and lip care, SPF, body care and blotting papers.
US orders ship and return free, and samples come in every box. The rule to know is that promotion codes don't work on Subscribe & Save orders, and the current sitewide code skips sets.
Tatcha grew out of founder Vicky Tsai's travels to Kyoto, where teachers introduced her to a Japanese view of beauty built on kindness and gratitude. Zen monk Toryo Ito shared the phrase hinou-dokon, "skin and mind, same root", which the brand ties to its NeuroSkin Science work at the Tatcha Institute, set up in 2010 in Tokyo. The Institute developed Hadasei-3, which blends Akita rice that is double-fermented with green tea from Uji and algae from Okinawa.
Signature products include The Dewy Skin Cream, The Rice Wash, The Water Cream, The Silk Cream and The Longevity Serum, and shoppers can filter by skin type (dry, oily, combination, sensitive or mature) or by benefit. Holiday value sets, a build-your-own set option, minis and refills sit beside full sizes. Tatcha also partners with Room to Read, which supports girls' literacy.
When shoppers look for Tatcha coupons
Tatcha coupon searches peak in January, about 1.3× a typical month, and dip lowest in June.
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US Google searches, Sep 2025 to Aug 2026. Search interest, not sales.
Does Tatcha offer free shipping?
Yes. Every U.S. domestic order ships free, and complimentary samples come with each one.
What is Tatcha's return policy?
Tatcha.com purchases can go back within 60 days on a free UPS label; sets must be complete, and nearly empty products aren't refunded.
What payment methods does Tatcha accept?
Klarna Pay in 4 and Klarna monthly financing are available at checkout.
More about shopping at Tatcha
Refund timing
Money returns to the original payment method within 14 business days of the return arriving, minus shipping and gift wrap.
Subscribe & Save
Subscriptions take 10% off with free shipping and samples, for U.S. domestic orders paid by credit card only.
Referral
Tatcha's referral program, linked in the site footer, carries a $20-off reward.
Gift cards
Tatcha sells e-gift cards, which suit someone whose skincare routine you don't know well.
International orders
Tatcha ships abroad with separate return terms, and the cost of sending an international return isn't covered.
Tatcha runs on Shopify, so the discount box is on the checkout page's order summary.
Decide first whether this is a one-off order or a Subscribe & Save one.
Promotion codes can't be used on Subscribe & Save orders, which already take 10% off.
The current 20% sitewide code leaves out sets, so a cart with a set and single products discounts only the singles.
If you're buying several full sizes anyway, the set curator offers up to 15% off 4 of them without a code.
Sets returned later must come back complete, which is another reason to be sure before you build one.
If your Tatcha code doesn't work
Minimum order: "Free Gift on $100+ Orders" needs an order of at least $100; "Free Travel Size of Bestselling Cream on Your First $35+ Order" needs an order of at least $35.
Exclusions: The current sitewide code excludes sets.
Combining offers: Promotion codes can't be used on Subscribe & Save orders.
End date: "10% Off Your Purchase" ends Nov 16, 2026; "Free Gift on $100+ Orders" ends Nov 18, 2026.