Kérastase sells professional luxury hair care and styling products, from shampoos and conditioners to masks, oils and serums, the same lines its partner salons use, under a brand that dates to 1964.
Membership changes your total most: Kérastase Club members get free ground shipping on every order, while non-members need $99.
Kérastase organizes its range into named collections, each aimed at a particular hair need: Genesis for weakened hair prone to breakage (with a Genesis Homme line for men), Nutritive for dry hair, Blond Absolu for blonde and bleached hair, Chroma Absolu for color-treated hair, Curl Manifesto for curly and coily textures, and Chronologiste, Densifique, Discipline and Résistance among others. Its signature oil, Elixir Ultime, comes in a refillable bottle and uses wild camellia picked in Brittany, France.
Shoppers unsure where to start can take an online hair diagnosis quiz, and the brand also lists in-salon treatments such as K-SCAN and Fusio-Dose. Away from products, Kérastase runs Power Talks, a mentorship program meant to help women close the confidence gap.
When shoppers look for Kérastase coupons
Kérastase coupon searches peak in November, about 1.3× a typical month, and dip lowest in February.
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US Google searches, Sep 2025 to Aug 2026. Search interest, not sales.
Does Kérastase offer free shipping?
Yes. Non-members get free ground shipping on orders of $99 or more; Kérastase Club members get it on every order.
How long does Kérastase shipping take?
Ground costs $8.99, 2 Day $15.00 and Next Day $23.00, after 1-4 days of processing.
What is Kérastase's return policy?
You have 30 days from purchase, with the receipt, to Kerastase-usa.com only, not salons. Return fees are yours unless the item was wrong or damaged.
More about shopping at Kérastase
Delivery limits
APO/FPO and PO Box orders go by USPS Priority in 10-12 business days. Alaska, Hawaii and USVI pay a surcharge, and Puerto Rico isn't served.
Ground-only items
Some hair oils, serums and sprays ship by ground only and can't go to Alaska, Hawaii, APO/FPO or PO boxes.
Refunds
Money goes back to the original payment within about 7 business days, and engraved items can't be returned.
Damaged orders
Report damaged or wrong items within 5 business days, and send photos with the report.
Join the Kérastase Club before you check out, since the 100 joining points and free ground shipping only help members.
Then look at what's running on the site.
Friends & Family has taken 20% off sitewide, a free bag and deluxe sample trio has come with $100+ orders, and a travel bundle of 3 full size plus 1 travel size is 15% off.
The pages read don't say whether these combine with a code.
Compare the totals in your cart before you pay, and leave engraved items out if there's any chance you'd return them.
If your Kérastase code doesn't work
Minimum order: "20% Off $100+ Orders" needs an order of at least $100; "20% Off $100+ Orders" needs an order of at least $100.
End date: "20% Off $100+ Orders" ends Nov 17, 2026; "20% Off $100+ Orders" ends Nov 17, 2026.
The subscription option takes 10% off products you reorder, which suits a shampoo or mask you already know works.
Referrals earn points for Kérastase Club members on top of the 100 points for joining.
Afterpay is linked in the site's customer-service footer.
Buying online also has a trade-off: salon purchases can't come back to Kerastase-usa.com, and online orders can't go back to a salon.
Kérastase questions, answered
What does the Kérastase Club give members?
Members get 100 points for joining, points for referrals and free ground shipping on every order.
Is there a Kérastase subscription discount?
Subscribing takes 10% off your orders.
Can Kérastase products bought online be returned to a salon?
Online orders go back to Kerastase-usa.com only, not to salons, within 30 days of purchase with the receipt. The customer pays return fees unless the item was wrong, defective or damaged.
Does Kérastase ship to Puerto Rico or abroad?
Kérastase ships only within the U.S., plus APO/FPO addresses and U.S. territories, and Puerto Rico is excluded.
What should happen if a Kérastase order arrives damaged?
Report damaged or wrong items within 5 business days, with photos. Shipping is refunded for wrong, defective or damaged items.