6pm sells discount shoes, clothing, bags and accessories for women, men and kids from name brands, mostly closeouts and discontinued styles, and it's run by Zappos.com LLC.
Its coupons launch without notice and run first-come first-served, so a code only helps if you use it before its time frame or number of uses runs out.
6pm states that it is an authorized retailer of every brand on its site and that it sells first-quality goods only, with no factory seconds. Because much of its stock is limited, items are seldom restocked and back orders are not taken, so a style that sells out is usually gone for good.
The store groups part of its range into specialty shops for harder-to-fit needs, such as wide and narrow shoes, plus and petite sizes, work shoes and a section for styles with a single size remaining. Kids' items can be filtered by age, from infant to big kid, and customer service can be reached by phone or live chat on weekdays.
When shoppers look for 6pm coupons
6pm coupon searches peak in March, about 1.4× a typical month, and dip lowest in September.
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US Google searches, Oct 2025 to Sep 2026. Search interest, not sales.
Does 6pm offer free shipping?
Yes. The site banner promises free shipping on 6pm orders of $100 or more.
What is 6pm's return policy?
Unworn items in their original box, security tags still attached, can go back within 30 days of purchase.
What payment methods does 6pm accept?
6pm takes Visa, Mastercard, Discover and American Express.
More about shopping at 6pm
Return costs
You pay the return shipping, outbound shipping isn't refunded, there are no exchanges, and Final Sale items can't be returned.
Refund timing
A return can take up to 30 days to process after it arrives, then a card refund takes up to 10 business days.
Gift card refunds
Choosing a 6pm gift card gets the refund posted within 24 hours.
Limited stock
There are no back orders and little restocking, and a cart doesn't hold sale prices.
Authorized retailer
6pm says it's an authorized retailer of every brand it sells, with first-quality goods only and no factory seconds.
Cancelling
You can cancel online while the status reads Submitted or Processing, but you can't add items once the order's placed.
At 6pm checkout, open the Select A Payment Method section and enter the code in the box labelled Enter a gift card or promotional code.
Apply it before you complete the order, because a coupon can't be added after the order is placed.
You also can't add items to a placed order, so build the whole cart first, especially if you're close to the $100 free-shipping mark.
Don't leave the cart sitting while you hunt for a code.
It doesn't hold sale prices, and with no back orders a closeout size may not return.
More ways to save at 6pm
6pm leans on everyday deals rather than steady coupon runs, and it announces new coupons by email and social media.
Following those channels is the realistic way to catch one before it's used up.
The sneaker section currently lists pairs on sale for $50 and under.
Since there are no exchanges, buy the size you're sure of.
If you do return something, a refund to a 6pm gift card posts within 24 hours instead of waiting on your card.
6pm questions, answered
Can a coupon be added after a 6pm order is placed?
Coupons can't be applied once an order is placed. Enter the code in the payment section before you complete the order.
How long does a 6pm refund take?
A return can take up to 30 days to process after it arrives, and a card refund then takes up to 10 business days. A refund to a 6pm gift card posts within 24 hours.
Does 6pm do exchanges?
6pm doesn't offer exchanges, so you'd return the item within 30 days and place a new order. Final Sale items can't be returned at all.
Are 6pm products authentic?
6pm says it's an authorized retailer of every brand it sells. It sells first-quality goods only, with no factory seconds.
How does 6pm announce new coupons?
6pm says its coupons launch without notice and are announced by email and social media. Between coupons, it relies on everyday deals.
Can a 6pm order be cancelled?
You can cancel online while the order status is Submitted or Processing. Items can't be added once the order is placed.
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