Cotton On is the Australian clothing store for women and men, covering denim, swimwear, activewear, sleepwear, lingerie, shoes and accessories.
Australian orders ship free from A$75, and new Cotton On & Co. Perks members get free delivery on a first order of A$30 or more.
Cotton On runs separate storefronts for Australia, New Zealand, Hong Kong, Malaysia, Singapore, the United States, the United Kingdom, South Africa, Brazil and the UAE, each priced in local currency; this page covers the Australian site. Beyond core clothing, the range takes in waterproof and plated jewellery, nails and beauty, tech accessories, bag charms and personalised sleepwear, and a Personalise Me section offers customised pieces.
Trend edits such as The Minimalism Edit, The Festival Edit and The Haven Edit group seasonal looks, and the men's side carries F1 and NFL merchandise. Cotton On & Co. Perks is free to join: members earn 1 point per A$1 spent and receive an A$10 reward at 100 points, though sale items, donations and gift cards earn nothing. The site also features the Cotton On Foundation.
Does Cotton On offer free shipping?
Yes. Australian orders of A$75 or more ship free; new Perks members get it on a first order of A$30 or more.
What payment methods does Cotton On accept?
Afterpay appears in a homepage promotion; Cotton On's full list of payment methods wasn't on the pages read.
More about shopping at Cotton On
Returns
No time limit on change-of-mind returns with proof of purchase, as long as items are unworn, unwashed and still tagged.
Return postage
Free within Australia with a prepaid label, or take the parcel to a store; original delivery isn't refunded for change of mind.
Non-returnable
Underwear, earrings, cosmetics, third-party brands, personalised items and gift cards can't go back; exchanges happen in store only.
Perks
Free to join, 1 point per A$1 spent and an A$10 reward at 100 points; sale items and gift cards earn nothing.
Outside Australia
International orders are accepted, but change-of-mind returns cost you shipping, currency conversion and taxes, arranged with Customer Care.
Gift cards
Cotton On sells e-gift cards online; once bought, a gift card can't be returned or earn Perks points.
Join Perks first if this is your first Cotton On order, because the free-delivery code for orders of A$30 or more arrives by email after you sign up.
Current banners, such as buy one, get one 50% off shorts and reversible swim separates at 2 for A$50, are time-limited sales, and no stacking rules were stated beside them.
The page read didn't show the exact spot for the code, so check the bag and the checkout summary for a code box.
Shopping from America?
The country switcher lists a separate United States storefront in USD, and its delivery terms weren't read for this page.
More ways to save at Cotton On
Perks does the steady work at Cotton On: every A$1 earns a point, and 100 points become an A$10 reward.
Points don't build on sale items, donations or gift cards, so a full-price basket is where they count.
Afterpay shows up in homepage promotions if you'd rather split a payment.
Time-limited deals such as 40% off selected jewellery rotate through the site, and free return postage within Australia takes the risk out of trying a new size.
Cotton On questions, answered
How long do you have to return something to Cotton On?
Change-of-mind returns at Cotton On have no time limit, as long as you have proof of purchase and the item is unworn, unwashed and tagged.
Are Cotton On returns free?
Return postage within Australia is free with a prepaid label, and you can also drop a return at a store. The original delivery charge isn't refunded on a change-of-mind return.
How does Cotton On & Co. Perks work?
Perks is free to join and earns 1 point per A$1, with an A$10 reward at 100 points. Sale items, donations and gift cards don't earn points.
Can you exchange an online Cotton On order?
Online returns come back to you as a refund; exchanges only happen in a Cotton On store.
Does Cotton On take Afterpay?
Afterpay was named in a Cotton On homepage promotion. A full payment-methods page wasn't read, so confirm the options at checkout.