Hiboy sells electric scooters, electric bikes and kids' e-rides from California, along with safety gear, accessories and replacement parts.
Shipping is free across the contiguous US, but returns are where money gets lost: a non-defective scooter or e-bike sent back has a $50-$200 shipping fee deducted, so settle on the model before using any coupon.
Hiboy is a California-based maker of personal electric vehicles that describes its mission as making electric mobility accessible and dependable for everyday riders, and it says it has more than 10 years of experience in the field. Its scooters are grouped by use, from light, portable commuters to seated models and off-road machines, while its e-bikes cover fat-tire, folding, commuter and full-suspension designs.
The site states that its rides are UL 2849 or UL2272 certified. Kids' models are matched to age ranges, from balance bikes for toddlers to dirt e-bikes for older children, and refurbished scooters are sold next to new ones. Hiboy also works with a dealer network where riders can test models in person, stocks model-specific replacement parts, and runs regional sites for Canada and the European Union.
When shoppers look for Hiboy coupons
Hiboy coupon searches stay fairly even all year: November leads, January trails.
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US Google searches, Oct 2025 to Sep 2026. Search interest, not sales.
Does Hiboy offer free shipping?
Yes. Free to the contiguous US, processed in 0-2 working days and delivered in 2-5 by UPS, USPS, FedEx or DHL.
How long does Hiboy shipping take?
PO boxes, APO addresses, Alaska, Hawaii, Puerto Rico, Guam, the Virgin Islands and other addresses outside the continental US.
What is Hiboy's return policy?
30 days from delivery for new, unused, undamaged scooters and e-bikes with all accessories and original packaging.
What payment methods does Hiboy accept?
Visa, Mastercard, American Express, Discover, JCB, PayPal, Apple Pay, Google Pay and Shop Pay, plus Affirm, Afterpay and Klarna.
More about shopping at Hiboy
Return costs
On non-defective returns you pay return shipping and Hiboy deducts $50-$200 per item; accessories and spare parts can't go back.
Late returns
Between 31 and 120 days you get a 10%-50% refund; after 120 days, only a paid exchange for a refurbished unit.
Warranty
12 months on the scooter and 6 months on the battery and motor, handled with replacement parts.
Hiboy's time-limited Flash Sale covers scooters and e-bikes, so check it against any coupon you hold.
Affirm, Afterpay and Klarna let you split the cost of a bigger e-bike, and Shop Pay is accepted too.
Much of the saving at Hiboy comes from dodging fees: cancel before shipping, and keep the box and every accessory in case the ride needs to go back within 30 days.
Hiboy questions, answered
Does Hiboy charge for shipping?
Orders ship free to the contiguous US. PO boxes, APO addresses, Alaska, Hawaii and US territories can't receive Hiboy deliveries.
What does a Hiboy return cost?
For a non-defective return, you pay return shipping and Hiboy deducts a $50-$200 shipping fee per item. Hiboy covers shipping on defective items.
Can a Hiboy order be cancelled?
Orders cancelled before shipping get a full refund. After shipping, an interception fee of $50-$80 for scooters or $200 for e-bikes applies.
Will Hiboy refund the difference if the price drops?
Hiboy may not refund the difference when a price drops during a promotion. It also won't refund a coupon you forgot to apply.
How long is the Hiboy warranty?
Scooters get 12 months of coverage, while the battery and motor get 6 months, handled with replacement parts.
Can you return a Hiboy scooter after 30 days?
Returns between 31 and 120 days get a 10%-50% refund. After 120 days there are no refunds, only a paid exchange for a refurbished unit.