Hotpoint is a UK appliance brand, trading since 1911, that sells washing machines, tumble dryers, dishwashers, fridge freezers, ovens, hobs and cookers direct, along with spare parts and repairs.
Signing up to Hotpoint offers brings 10% off your first order. Discounts can't be combined, so check which single offer takes more off before you pay in pounds.
The site is run by Hotpoint UK Appliances Limited, and in the UK and Europe the brand belongs to Beko Europe, a company that owns several home appliance names. Hotpoint frames its appliances around family routines, aiming for machines that sit quietly in the background of everyday cooking, laundry and cleaning up.
Much of the range comes in both freestanding and integrated versions, from washer dryers and slimline dishwashers to larder fridges, chest freezers, cooker hoods and microwaves. Newer models add features such as air fry functions on ovens, heat-pump tumble dryers and smart connectivity through HomeWhiz. Alongside the appliances, Hotpoint sells WPRO® accessories under license, runs a factory outlet, and publishes buying guides, instruction manuals and safety notices for owners.
How long does Hotpoint shipping take?
Hotpoint's own team delivers to addresses in England, Scotland, Wales and Northern Ireland, and delivery is included on selected appliances.
What is Hotpoint's return policy?
Unused, complete items can go back within 14 days of receipt, though a £50 collection fee may apply to large appliances.
What payment methods does Hotpoint accept?
Mastercard, Visa, Visa Debit, Google Pay, Klarna and PayPal Pay in 3 are accepted, with Pay in 3 covering £30 to £2,000.
More about shopping at Hotpoint
Delivery charge
Where delivery isn't included, the charge shows before checkout, and dates are estimates without an exact time slot.
Installation
The team unpacks and positions the appliance, connects it, using Gas Safe engineers for gas cookers, and takes the old one for recycling.
Faulty products
You can reject a faulty appliance for a full refund within 30 days, while spare-part returns are at your own cost.
Parts and labor cover
Registering an appliance adds 10 years of parts cover and 1 year of labor, and selected models get up to 5 years' free labor.
Sign up to Hotpoint offers by email before you buy, since the 10% first-order discount comes from joining.
A Hotpoint code can't be combined with any other offer, so the sign-up saving and the 10% off refrigeration promotion won't both apply to one fridge freezer.
Discounts cover selected products only and run while stocks laSt. Promotions are open to UK residents aged 18 and over, which matters if you're ordering for someone else.
Delivery covers England, Scotland, Wales and Northern Ireland, so a code won't help an address outside those areas.
If your Hotpoint code doesn't work
Exclusions: Discounts apply to selected products only, while stocks last; promotions are for UK residents aged 18+.
Combining offers: Discounts can't be combined with any other offer.
New customers only: 10% off a first order (sign up to Hotpoint offers) does not apply to repeat orders.
End date: "£20 Off Selected Orders" ends Dec 31, 2026.
The 10% off all refrigeration banner covers fridges and freezers without any sign-up.
Free removal and recycling of your old appliance saves arranging disposal of a heavy washer or cooker yourself.
Selected appliances come with up to 5 years' free labor, worth comparing between two similar models.
NHS staff, key workers and teachers have their own Hotpoint discounts.
PayPal Pay in 3 and Klarna spread the cost rather than cutting it, and repairs booked with Hotpoint carry 12 months of repair cover.
Hotpoint questions, answered
Does Hotpoint have a discount for NHS staff?
Hotpoint runs discounts for NHS staff, key workers and teachers. Like other Hotpoint offers, they can't be combined with another discount.
How do you get 10% off at Hotpoint?
Signing up to Hotpoint offers by email brings 10% off your first order. It applies to selected products and doesn't combine with other offers.
Does Hotpoint take away an old appliance?
Delivery includes removal and recycling of your old appliance, plus unpacking, positioning and connection. Gas cookers are connected by Gas Safe engineers.
Can you return a Hotpoint appliance?
Change-of-mind returns run for 14 days after you receive the product, and it must be unused and complete. Large appliances may carry a £50 collection fee.
Does Hotpoint deliver outside the UK?
Hotpoint delivers only to England, Scotland, Wales and Northern Ireland, using its own delivery team.
What cover comes with a Hotpoint appliance?
Registering the appliance gives 10 years of parts cover and a 1-year labor warranty. Selected appliances get up to 5 years' free labor.