Jones Bootmaker sells boots and shoes for women and men in the UK, from smart boots and court shoes to trainers, plus accessories, online and in its own stores.
Most discounts here, including the Blue Light Card offer and the email sign-up code, cover full-price styles only, so reduced pairs won't take extra money off.
Jones Bootmaker operates as a trading name of the footwear company Pavers Ltd, which has its registered address in York, and it sells through its own stores as well as online. Besides shoes under its own name, the site carries a selection of other footwear brands, and a fit-focused collection offers the same designs in a wider choice of fittings and sizes.
The company publishes a catalogue, a heritage section about its history and a style blog with guides on topics such as how to wear clogs and how they should fit. It also sells e-gift cards that are delivered by email and can be spent on its website.
How long does Jones Bootmaker shipping take?
Delivery to a Jones store is free, and UK standard home delivery takes up to 3-5 working days.
What is Jones Bootmaker's return policy?
You get 45 days for a full refund on items in original condition and packaging, free at any Jones store, where most refunds are immediate.
More about shopping at Jones Bootmaker
Express
48-hour express costs £4.99 and 24-hour delivery costs £5.99 for UK orders.
Posting back
A prepaid label costs £2.50, taken off the refund, unless you bought 'returns paid' at checkout; exchanges aren't offered, so reorder instead.
Exclusions
Socks, tights, insoles and sealed items can't come back, and multi-buy items must all be returned for a full refund.
Gift cards
E-gift cards from £10 to £100 arrive by email, work online only and expire 12 months after purchase.
Outside the UK
Orders beyond the UK mainland are accepted with up to 25 days allowed for delivery, and an international returns portal handles sending pairs back.
From Jones Bootmaker's own pages, read Nov 1, 2026.
Signing up for emails brings 10% off full-price styles.
Armed Forces members and first responders with a Blue Light Card get 10% off full price instead, ordered online.
The 20% off the new collection applies to selected lines.
Choosing free delivery to a Jones store avoids the express fees, and returning in store skips the £2.50 postal label charge.
Jones Bootmaker is a trading name of Pavers Ltd.
Jones Bootmaker questions, answered
Does Jones Bootmaker offer a Blue Light Card discount?
Blue Light Card holders, including Armed Forces members and first responders, get 10% off full-price items. It's limited to one discount per transaction.
How many days do you have to return Jones Bootmaker shoes?
Items can go back within 45 days for a full refund if they're in original condition and packaging. Returning to any Jones store costs nothing.
Can Jones Bootmaker discount codes be used in store?
Codes are for online checkout and aren't accepted on phone orders or in shops unless the offer states otherwise.
Does Jones Bootmaker offer exchanges?
Exchanges aren't offered, so return the pair for a refund and place a new order.
Can Jones Bootmaker gift cards be used in shops?
E-gift cards from £10 to £100 are for online use only and expire 12 months after purchase.
Does Jones Bootmaker deliver outside the UK?
Orders outside the UK mainland are accepted, with up to 25 days allowed for delivery. Returns from abroad go through an international returns portal.