KITS is a Canadian-owned eyewear company from Vancouver selling prescription glasses, sunglasses, contact lenses, readers and smart glasses, in its own KITS frames and designer brands.
Orders over $99 ship free within Canada and the US. If you reorder contacts, weigh Subscribe & Save at 15% off future orders against any one-off code.
KITS started on Kits Beach in Vancouver, where three friends set out to find an easier way to help people see, and it has been serving customers since 2018. The company runs its own optical lab in Vancouver, where lenses are made and glasses are fitted to each customer's prescription, and it describes its model as vertically integrated.
Its eyewear covers women, men and kids, with sport frames, polarized sunglasses, safety glasses and progressive readers that need no prescription. Contact lenses come in daily, weekly, monthly, toric, multifocal and color types. The site also offers an AI-powered product search, a fit and style quiz and guides to measuring pupillary distance at home.
Does KITS offer free shipping?
Yes. Orders over $99 ship free within Canada and the United States, and orders in both countries are insured.
How long does KITS shipping take?
In-stock lens orders with a confirmed prescription placed before 2 PM ET on weekdays usually ship the same day.
What is KITS' return policy?
You have 30 days, returns are free in Canada and the US, and glasses must be unused and unscratched in original packaging.
What payment methods does KITS accept?
Credit cards and FSA Visa or Mastercard cards are accepted, and KITS gift cards can pay for orders too.
More about shopping at KITS
Prescription change
Unopened contact lens boxes can go back for store credit within 365 days if your prescription changes.
First contacts order
New customers get 10% off, up to $100, on a first contacts order over $10.
Subscribe & Save
Members get 15% off future orders, free shipping, loyalty rewards on each reorder and price matching.
Insurance
KITS doesn't bill insurers directly; it gives you a detailed receipt to submit for reimbursement.
The first-order offer at KITS is for contacts only: 10% off, capped at $100, on a new customer's first contacts order over $10.
It can't be combined with other offers, so it won't sit on top of Subscribe & Save or a marked-down frame.
Frames already carry sale prices of up to 70% off select designer styles and up to 65% off select KITS frames, so check the frame's price before looking for a code.
A processing fee for insurance, prescription checks and handling may appear at checkout.
Have your prescription details ready, since same-day dispatch on contacts depends on them.
If your KITS code doesn't work
Minimum order: "10% off your first contacts order" needs an order of at least $10; "Special Code: 30% Off Lens Upgrades on $100+ Orders" needs an order of at least $100.
Combining offers: The SAVE10 first-order code cannot be combined with other offers.
New customers only: "10% off your first contacts order" is for a first order.
Subscribe & Save is the steady option for contact lens wearers: 15% off future orders, free shipping and loyalty rewards with each reorder.
Smart-glasses buyers can get 50% off lenses with Ray-Ban Meta glasses.
If you have an FSA, the FSA Visa or Mastercard works for payment, and the detailed receipt helps with insurance claims.
Store credit from a return doesn't expire, which makes a credit refund less of a loss.
KITS questions, answered
Does KITS have a first-order discount?
New customers get 10% off their first contacts order over $10, capped at $100. The offer can't be combined with other offers.
Does KITS take insurance?
KITS doesn't bill insurers directly. It gives you a detailed receipt to send to your insurer, and FSA Visa or Mastercard cards are accepted.
How fast do KITS contacts ship?
In-stock contact lens orders placed before 2 PM ET on weekdays usually ship the same day once the prescription is confirmed. Delivery typically takes 2 to 4 days after shipping.
Can you return contacts if your prescription changes?
Unopened prescription contact boxes can go back for store credit within 365 days of receipt when your prescription changes.
Does KITS ship outside Canada and the US?
KITS ships to select other destinations, where you pay duties and possibly return shipping.