Proper Cloth has made menswear to your own measurements since 2008: custom shirts, suits, jackets and pants, plus stocked knitwear, outerwear and accessories.
The first custom shirt gets a free remake if it doesn't fit, so a single trial shirt is the low-risk way to start before a bigger order.
Proper Cloth describes itself as a modern luxury brand built around personalized fit and one-on-one service. Its shirts, jackets and pants are made to order, and buyers can start from a standard size, build a custom size at home, or get measured in person at showrooms in Chicago, New York and DC. The sizing platform allows adjustments in 0.1-inch steps along with posture and pattern options, and saved sizes stay on the customer's profile for later orders. Client advisors help with sizing, garment design and wardrobe planning, either in a showroom or remotely.
Customers can design a shirt by choosing collars, cuffs and fabrics, or shop curated edits such as the wedding, linen and oxford shops. Production is split by category: shirts and casual pants are made in Vietnam, while tailoring such as suits, jackets and dress pants, along with washed jeans, comes from Thailand.
When shoppers look for Proper Cloth coupons
Proper Cloth coupon searches peak in April, about 1.4× a typical month, and dip lowest in February.
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
US Google searches, Oct 2025 to Sep 2026. Search interest, not sales.
Does Proper Cloth offer free shipping?
Yes. Spending over $300 in one Proper Cloth order removes the shipping charge entirely.
How long does Proper Cloth shipping take?
Custom shirts and casual pants take about 17-24 days, tailored clothing about 22 days and stocked items 3-8 days, with no rush option.
What is Proper Cloth's return policy?
Proper Cloth has a 60-day return window, and tailored items can be refunded, remade or altered, but altered clothing can't come back.
More about shopping at Proper Cloth
Rewards
Proper Cloth Rewards enrolls every account and pays an annual wardrobe credit at Silver ($1,000), Gold ($4,000) and Black ($10,000) spend tiers.
Tailor credit
A local tailor's receipt for adjusting custom pieces earns store credit up to $125 for a suit, $75 for a jacket, $50 for dress pants.
International
Proper Cloth ships to over 40 countries and prices orders in USD, EUR, GBP, AUD, CAD or HKD by destination.
Gift cards
Physical and digital gift cards have no expiration date, work online and in showrooms, and physical cards ship free in the US.
Showrooms
Proper Cloth has showrooms in New York, DC and Chicago where you can get measured in person.
Proper Cloth Rewards hands out its annual wardrobe credit as a gift code, and every account is enrolled automatically.
That makes creating an account before your first order worthwhile, since the tiers are based on what you spend.
Keep the gift code handy when you check out with your measurements saved.
Custom work can't be rushed: shirts and casual pants take about 17-24 days and tailored clothing about 22 days, so plan an event order early.
US PO Box, APO and FPO orders are re-shipped from New York and arrive about a week later.
Shirts with Mother of Pearl buttons add about 5 days for wildlife inspection.
More ways to save at Proper Cloth
The tailor credit is the quiet saving at Proper Cloth: if a custom suit, jacket or pants needs a small adjustment, a local tailor's receipt earns store credit, up to $125 on a suit and $30 on casual pants.
A first custom shirt that misses gets remade free, so a trial order mostly risks waiting time.
Gift cards never expire and work in the New York, DC and Chicago showrooms, which suits a first fitting in person.
Proper Cloth questions, answered
How long does a Proper Cloth custom shirt take?
Custom shirts and casual pants take about 17-24 days to make, and they ship from Vietnam. Shirts with Mother of Pearl buttons need about 5 extra days for wildlife inspection.
What happens if a Proper Cloth shirt doesn't fit?
The first custom shirt is remade free if it doesn't fit. Tailored items can be refunded, remade or altered within the 60-day return window, though altered clothing isn't accepted back.
How do Proper Cloth Rewards tiers work?
Every account joins Proper Cloth Rewards automatically. Spending $1,000 reaches Silver, $4,000 Gold and $10,000 Black, and each tier earns an annual wardrobe credit gift code.
Will Proper Cloth pay for a local tailor?
A local tailor's receipt for adjusting a custom suit, jacket or pants earns store credit: up to $125 for a suit, $75 for a jacket, $50 for dress pants and $30 for casual pants.
Does Proper Cloth ship outside the US?
Proper Cloth ships to over 40 countries and shows prices in USD, EUR, GBP, AUD, CAD or HKD depending on the destination.