R.M.Williams has made handcrafted leather boots in its Adelaide workshop since 1932, and its Australian store also sells men's and women's clothing, belts, bags and accessories.
Prices are in AUD, and the rule to know first: no discount ever applies to One Piece of Leather, Outback magazine subscriptions, gift cards, repairs or delivery.
R.M.Williams boots run from refined dress styles to rugged adventure models, including extra-wide fits, and the brand explains its construction on dedicated craft pages covering its one-piece leather uppers and Goodyear welting. Women have their own Lady Yearling boot line, and the shop also carries Akubra hats, leather care, drinkware and books.
Beyond retail, the company offers a boot repair service and runs its own Outback publishing arm, and its stores around Australia host events and an Artist in Residence program. Its Made To Order service is paused except for exotic leathers. Shoppers outside Australia are served through separate country sites, including one for the US.
Does R.M.Williams offer free shipping?
Yes. Standard delivery within Australia is free on orders of A$75 or more, and A$10 on anything smaller.
How long does R.M.Williams shipping take?
In-stock items take 2-4 business days and special orders 6-8 weeks; parcels need a signature and can't go to PO boxes or parcel lockers.
What is R.M.Williams' return policy?
You have 60 days from delivery for a refund, exchange or store credit, with items unworn and tagged, footwear boxed, and proof of purchase.
Does R.M.Williams have a student discount?
Yes. Students get 10% off through Student Beans on full-price items online, with exotic leathers left out.
What payment methods does R.M.Williams accept?
Visa, Mastercard, American Express, UnionPay and JCB are accepted, and Afterpay, Klarna, Zip or PayPal Pay in 4 split the cost.
More about shopping at R.M.Williams
Click and collect
Pickup at selected R.M.Williams stores is free, and orders are ready in 4 hours.
Return postage
A prepaid Australia Post label makes postal returns free; exchanges happen in store only, and delivery fees and gift cards aren't refunded.
Gift cards
Digital gift cards run from A$25 to A$2,000 and only work in the country where they were issued.
Order changes
You can't cancel, redirect or amend an order once it's placed, so check sizes and the address first.
Boot repairs and warranty
Boots carry no warranty, and quality concerns are assessed case by case; repairs take an estimated 6-8 weeks.
Shipping abroad
Country sites cover the US, NZ, UK, Canada and parts of Europe; US orders ship free from US$250, with import duties covered.
A discount code at R.M.Williams covers the goods in your cart, never the extras.
One Piece of Leather, Outback magazine subscriptions, gift cards, repair services and delivery services are excluded from every discount.
If you're a student, your 10% comes through Student Beans, works on full-price items bought online, and leaves out exotic leathers, so a boot in an exotic hide won't take it.
Email subscribers receive a birthday code meant for a single use.
Orders can't be cancelled or amended once placed, so confirm the discount shows in your total before you pay.
More ways to save at R.M.Williams
Reaching A$75 makes standard delivery within Australia free and saves the A$10 fee on a smaller order.
Click and collect costs nothing at selected stores and is ready in 4 hours.
Joining the email list brings a birthday code.
Afterpay, Klarna, Zip and PayPal Pay in 4 spread the cost of a pair of boots across payments.
A digital gift card between A$25 and A$2,000 suits someone shopping in Australia, since cards only work in the country where they were issued, and discounts never apply to buying one.
R.M.Williams questions, answered
What can't a discount be used on at R.M.Williams?
Every discount excludes One Piece of Leather, Outback magazine subscriptions, gift cards, repair services and delivery services.
How much does R.M.Williams delivery cost in Australia?
Standard delivery is free from A$75 and A$10 below that, with in-stock items arriving in 2-4 business days. Click and collect at selected stores is free and ready in 4 hours.
Does R.M.Williams ship to the US?
American orders go through the US country site and ship free from US$250, or US$30 below that. R.M.Williams also covers the import duties.
Can you change an R.M.Williams order after placing it?
Orders can't be cancelled, redirected or amended once they're placed. A return within 60 days of delivery is the way to undo a purchase.
Are R.M.Williams boots under warranty?
Boots come with no warranty, and quality concerns are assessed case by case. The boot repair service takes an estimated 6-8 weeks.