Secretlab sells ergonomic gaming and office chairs such as the TITAN Evo and ATLAS, plus MAGNUS computer and sit-to-stand desks and the accessories that go with them.
The email welcome code takes $20 off select accessories rather than a chair, so check which items qualify before you plan around it.
Secretlab sells straight to customers and says that cutting out middlemen keeps extra markups off its prices; it also points to an Ergonomics Advisory Board that guides its designs. The TITAN Evo is positioned as the flagship chair and the ATLAS as a task chair for focused work. Desks come in three forms: the MAGNUS Pro and MAGNUS Evo sit-to-stand models and the fixed-height MAGNUS Metal Desk.
The accessory range is wide: the OTTO legrest, footrests, single, dual and heavy-duty monitor arms for screens up to 57", a vertical stand for four monitors, SKINS covers that change a chair's look, lumbar pillows, cable management kits, a PC mount and MAGRGB lighting built with Nanoleaf. Everything arrives flat-packed, a chair typically takes about 20 minutes to put together, and warranty cover reaches 5 years.
When shoppers look for Secretlab coupons
Secretlab coupon searches peak in November, about 2.4× a typical month, and dip lowest in May.
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US Google searches, Sep 2025 to Aug 2026. Search interest, not sales.
How long does Secretlab shipping take?
Worked out at checkout by location, usually about $41 or more per chair or desk, sent by FedEx and UPS from Tennessee and Utah.
What payment methods does Secretlab accept?
Visa, Mastercard, PayPal, Amazon Pay, Apple Pay, Google Pay and Affirm are all accepted.
More about shopping at Secretlab
Delivery area and timing
The 48 contiguous states only, no PO boxes or APO/FPO/DPO addresses; processed within 1 working day, delivered within 3 working days.
Returns
No swaps to another model or variant, and returns start on the Contact page with packaging unopened. The return window sits in a purchase-date policy document.
Welcome offer
$20 off select accessories for first-time customers who enter an email, with a minimum spend.
Referrals
A referred friend gets $20 off an eligible chair or desk, and you get free upholstery wipes, for up to 2 friends.
Warranty
Chairs and desks carry up to 5 years; a public post of your chair stretches it from 3 to 5 years.
Gift cards
A Secretlab Gift Card and a physical gift box are listed in the merchandise menu.
Secretlab runs on Shopify, so the discount box is on the checkout page's order summary.
The welcome code only arrives after you enter your email, and it works for first-time customers who reach the minimum spend on select accessories.
Referral discounts and MAGNUS Rewards codes won't combine with other promotions, and they're blocked while a sale is running.
If a sale already cuts the price of the chair you want, a friend's referral adds nothing on top, so compare the two before you pick one.
Where the code box sits on Shopify's standard checkout (illustration; screens vary).
If your Secretlab code doesn't work
Minimum order: "$96 off MAGNUS Evo Performance Preset with code SLEV-MEPP7LTO26" needs an order of at least $1.
Combining offers: Referral discounts and MAGNUS Rewards codes cannot be used with other promotions or during a sale.
New customers only: $20 off select accessories on a first order (enter your email to get a welcome code; first-time customers only, minimum spend applies) does not apply to repeat orders.
Post a public photo of your MAGNUS desk and you get a code for a free Ethernet Cable Extender, one per order and valid 6 months.
A public post of your chair lifts the warranty from 3 to 5 years, which is worth more on a big purchase than a small code.
When checked, banners mentioned HSA/FSA eligibility saving 30% on average and up to $150 off with a minimum spend, both time-limited.
Free or discounted shipping turns up only as an occasional promotion.
Secretlab questions, answered
Where does Secretlab deliver?
Orders go to the 48 contiguous states only. PO boxes and APO/FPO/DPO addresses can't receive a Secretlab delivery.
How long does a Secretlab order take to arrive?
Orders are processed within 1 working day and delivered within 3 working days. They ship by FedEx or UPS from Tennessee and Utah.
Can a Secretlab chair be exchanged for a different model?
Exchanges for another variant or model aren't offered. A return starts through the Contact page, and the window depends on a policy document matched to your purchase date, so open that document or ask support before you unpack.
Does the Secretlab welcome code work on chairs?
The email sign-up code gives $20 off select accessories to first-time customers who meet a minimum spend. For $20 off an eligible chair or desk, the route is a friend's referral.
Does a Secretlab chair need assembly?
Everything ships flat-packed for self-assembly, and nothing arrives pre-assembled. Most people put a chair together in about 20 minutes.