Cannot be used in conjunction with any other offer. Only 1 voucher code can be used per order. Offer applies to full-priced items only. Cannot be combined with other discounts or promotions. Limit one coupon code per order.
Start-Rite is a Norwich shoemaker, founded in 1792, selling children's shoes from baby pre-walkers and first walking shoes up to school shoes, trainers, sandals, boots and wellies.
It delivers to UK addresses only, with prices in pounds. The rule to know before saving: the 15% sign-up code covers full-price pairs on a first order only.
Start-Rite's range is sorted by age as well as by type, and several lines carry their own names: Wriggles by Start-Rite and barefoot-friendly styles for babies, Angry Angels school shoes for girls, Rhino school shoes for boys, the Simply by Start-Rite range and a First Steps collection. The school section also takes in vegan, wide-fit, slip-on and easy-dressing pairs, along with PE plimsolls and school boots.
Fit sits at the center of how the brand presents itself. Parents can measure at home with a paper gauge, a size calculator, small and large measuring gauges, or the 3D Measure feature in Start-Rite's iPhone app, and the site keeps advice pages on children's foot development and The Daily Mile. Away from its own website, Start-Rite shoes are stocked by retailers in 38 countries.
How long does Start-Rite shipping take?
Evri brings standard parcels in 2-4 working days for £3.99, while next-day costs £5.99 and skips Sundays and some remote postcode areas.
What is Start-Rite's return policy?
Unworn pairs in the original box with every label attached have 90 days from receipt, and Evri carries UK returns free.
What payment methods does Start-Rite accept?
Cards through Stripe, PayPal, Amazon Pay and Klarna work online; phone orders with customer service take debit or credit cards.
More about shopping at Start-Rite
Dispatch
Placed before 4pm on a working day, an order usually leaves the same day, which is why it can't be changed, added to or cancelled.
No swaps
Start-Rite refunds rather than exchanges, so a different size means a new order, and delivery is refunded only if the whole order is back within 30 days.
Faulty pairs
Shoes are expected to last three months of normal wear, and a faulty pair is refunded, never replaced.
Outside the UK
Delivery reaches England, Scotland, Wales, Northern Ireland and the Channel Islands only, with no US delivery, though retailers in 38 countries stock the shoes.
Start-Rite's sign-up code arrives by email, so join the mailing list before you start your first order.
It takes 15% off full-price items only, which means any sale pairs in the basket are charged as marked.
Each order accepts one code, and each code works once.
A friend's referral link also gives 15% off a first full-price order, so you'll use either that or the sign-up code, not both.
Referral discounts can't be combined with any other discount.
Because orders ship fast and can't be edited after you place them, enter the code before confirming rather than hoping to add it later.
If your Start-Rite code doesn't work
Exclusions: The email sign-up discount applies to full-price items only.
One code per order: Referral discounts cannot be combined with any other discount; only one code per order, and each code works once.
New customers only: 15% off a first order (sign up for Start-Rite emails; the code is emailed and works on full-price items in the first order) does not apply to repeat orders.
After a purchase, the order confirmation page shows a refer-a-friend link.
Each friend who buys through it gets 15% off a first full-price order, and you get a 20% off code for your next full-price order, so one family's school-shoe run can pay for the next.
Registering an account, instead of using guest checkout, brings offers and sales previews.
Free standard delivery promotions appear only occasionally, and only on full-price UK orders.
Start-Rite questions, answered
Does Start-Rite deliver to the US?
Start-Rite delivers only to UK addresses, covering England, Scotland, Wales, Northern Ireland and the Channel Islands. Outside that area, its shoes are sold through retailers in 38 countries.
What does Start-Rite charge for delivery?
Standard delivery with Evri costs £3.99 and takes 2-4 working days. Next-day costs £5.99 per order, with no Sunday delivery and some remote postcode areas left out.
Can Start-Rite shoes be exchanged for another size?
Exchanges aren't offered, so the route is a free return for a refund plus a new order in the right size. Returned pairs must be unworn and in the original box with all labels.
Does the Start-Rite sign-up discount work on sale shoes?
The 15% email sign-up code covers full-price items only, and only on your first order.
What if Start-Rite shoes wear out too soon?
Children's shoes are expected to stay in good condition for three months of normal wear. Faulty pairs are refunded rather than replaced, and older pairs can still be sent in for assessment.
