Booking.com is a travel booking site for stays, flights, car rentals, attractions and airport taxis, founded in Amsterdam in 1996 and part of Booking Holdings.
Each property writes its own cancellation, tax and deposit terms, so the room's own conditions decide what you can change later and what you'll pay on top of the rate.
Booking.com lists hotels, guest houses, B&Bs, hostels, villas, apartments and resorts, and its footer also links to restaurant reservations and a flight finder. The company says the site works in 43 languages and carries more than 28 million listings, with over 6.6 million of them homes, apartments and similar rentals. Its operating company, Booking.com B.V., has its base in Amsterdam and offices in over 70 countries.
Business travelers have their own service, Booking.com for Business, and property owners can add a place through its partner program. Its virtual Booking Assistant costs nothing and can pass requests to a property, such as parking, an extra bed or a different check-in time. The company also hands out its own Traveller Review Awards.
When shoppers look for Booking.com coupons
Booking.com coupon searches peak in March, about 1.4× a typical month, and dip lowest in November.
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US Google searches, Sep 2025 to Aug 2026. Search interest, not sales.
Booking.com shipping, returns and perks
Booking fee
Booking.com adds no booking fee of its own. Taxes, extra charges, prepayments and deposits come from each property and local tax rules.
Cancellation
Free-cancellation bookings can be dropped without a fee inside the property's time frame; non-refundable ones can't change dates and may carry a fee.
Card holds
A property may put a temporary hold on your card to check it's valid, released after a period set by the property and card provider.
Children's extras
Extra beds or cribs for children sit outside the reservation price, so ask the property what they cost before you arrive.
Booking Assistant
This free virtual helper can request parking, extra beds or a different check-in time for an upcoming booking.
Invoices
Only the property can issue an invoice for a completed stay, so a receipt for a work trip comes from the place you stayed.
Booking.com's help pages read for this listing don't say where a promo code would go, so the checks that change your price happen on the room itself.
Start with the cancellation line.
A free-cancellation booking can be canceled without a fee inside the property's window, which leaves room to rebook if a better rate turns up later.
A non-refundable booking locks the dates.
Next, open the property's taxes, deposits and prepayment terms, since Booking.com adds no booking fee of its own.
Some properties also place a temporary card hold, released on a timetable the property and your card provider set.
More ways to save at Booking.com
With no booking fee, the figure worth comparing is each property's full total: the room rate plus its own taxes, extra charges and any deposit.
Families should add the cost of an extra bed or crib, because those charges aren't in the reservation price.
Use the free Booking Assistant to ask for parking or a different check-in time ahead of the stay, so the request is on record with the property before you arrive.
Booking.com questions, answered
Does Booking.com charge a booking fee?
Booking.com charges no booking fee. The taxes, extra charges, prepayments and deposits on a reservation are set by the property and by local tax rules.
Can a Booking.com reservation be canceled for free?
Free-cancellation bookings can be canceled without a fee within the property's time frame. Non-refundable bookings can't change dates and may incur a fee, and each booking's policy is printed in its confirmation.
Why did a Booking.com property put a hold on the card?
Some properties place a temporary hold to check that a card is valid. The amount is released after a period that depends on the property and the card provider.
Are cribs and extra beds included in a Booking.com price?
Extra costs for children, including extra beds or cribs, aren't part of the reservation price. The free Booking Assistant can send the request to the property before the stay.
Who provides the invoice for a Booking.com stay?
Only the property can provide an invoice for a completed stay, so contact the place you stayed rather than Booking.com.
Who owns Booking.com?
Booking.com is part of Booking Holdings. The company was founded in Amsterdam in 1996.