Chaco makes adjustable Z/ strap sandals, plus flip flops, clogs, slip-ons and boots for women, men and kids, and runs the ReChaco repair service for worn pairs.
Teachers, students, nurses, first responders and military members get 25% off through ID.me, which beats the 15% newsletter offer for anyone who qualifies.
Chaco offers its signature sandals with a choice of footbeds, from the original Z/Classic to the extra-cushioned Z/Cloud, and the brand says its Z/Sandals are APMA accepted. Shoppers can design custom sandals, pick wide widths, or go for clogs such as the Ramble, which Chaco compares to a hoodie for the feet.
Beyond footwear, the Merch Booth sells shirts, sweatshirts, hats, socks, dog collars and leashes, and spare straps and lanyards, while limited-edition drops and collaborations, such as the Mossy Oak collab and the Folk Flower collection, appear in the featured shop. Chaco footwear bought from an authorized US dealer carries a lifetime warranty against defects in materials and workmanship, though normal wear and tear is not covered.
When shoppers look for Chaco coupons
Chaco coupon searches peak in May, about 1.8× a typical month, and dip lowest in October.
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US Google searches, Oct 2025 to Sep 2026. Search interest, not sales.
Does Chaco offer free shipping?
Yes. Standard shipping is free once your order reaches $49.
What is Chaco's return policy?
Unworn pairs in the original shoebox, or apparel in its bag, can come back free within 30 days of shipment.
Does Chaco have student and military discounts?
Yes. Students, teachers, military, nurses and first responders get 25% off after confirming their status with ID.me.
More about shopping at Chaco
Holiday returns
Orders placed October 1 to December 31, 2026 can be returned through January 31, 2027.
Newsletter
Signing up by email gets 15% off your first order.
Warranty
Footwear from an authorized US dealer is covered for life against defects in materials and workmanship, though not wear and tear, laces or insoles.
ReChaco repairs your sandals, which can stretch an old pair a few more seasons instead of buying new.
The lifetime warranty covers defects in materials and workmanship on footwear from an authorized US dealer, so a failing strap may be covered.
Exchanges cover the same product in a different size or color, once per product.
Afterpay splits the cost at checkout, and gift cards are sold for anyone hard to fit.
Chaco questions, answered
Who qualifies for the Chaco ID.me discount?
Students, teachers, nurses, first responders and military members can claim 25% off. You confirm eligibility through ID.me before the discount applies.
Are Chaco returns free?
Returns and exchanges of unworn items are free within 30 days of shipment, but your original shipping charge isn't refunded. Only purchases made on chacos.com are accepted.
How long does a Chaco refund take?
Chaco processes returns within two weeks and refunds the original payment method, usually within two billing cycles.
Can Chaco sandals be exchanged for another color?
Exchanges cover the same product in a different size or color, and each product gets one exchange.
Does the Chaco warranty cover worn-out soles?
The lifetime warranty covers defects in materials and workmanship, not wear and tear, and it leaves out laces and insoles. For a worn pair, the ReChaco repair service is the route to take.