Deliveroo brings restaurant takeaways, groceries, flowers and other shop items from local partners to your door by rider, and it has run across the UK since its London launch in 2013.
The fee line matters more than any code here: up to four charges can sit on one order, and a Deliveroo Plus membership is what clears the delivery fee.
Deliveroo runs a delivery marketplace that links people in a neighborhood with nearby merchants and riders. By its own account, the founder was the company's first rider and spent the business's opening year making deliveries full time. It started with restaurant meals and, in 2018, added on-demand grocery delivery built on the same logistics technology, later bringing in national supermarkets and local pharmacies, pet supply stores and flower shops.
Beyond orders from existing restaurants, Deliveroo runs Editions, delivery-only kitchens that let restaurants reach new areas without opening a high-street site, and Hop, its own network of delivery-only grocery sites. The company also offers Deliveroo for Work for team meals and staff allowances, a Deliveroo Students program and gift cards for food orders. It says it now operates in seven countries.
Deliveroo shipping, returns and perks
What it delivers
Restaurant takeaways, groceries, flowers and retail items from local UK partners, carried to your address by Deliveroo riders.
Fees per order
A distance-based delivery fee, an extended fee for far-away partners, a service fee and a small order fee below the restaurant's minimum, all shown before checkout.
Deliveroo Plus Gold
£4.99 a month or £49.90 a year, with no delivery fee on restaurant orders over £10 or grocery and retail orders over £15.
Cancelling Plus
Stop the membership any time before the next billing date; a full refund is available within the first 14 days of a paid period.
Order problems
Order Help in the app or on the website sorts out issues, and a live order can be changed there until the partner starts preparing it.
Freshness Promise
Covered grocery items that fall short earn a refund or credit when you ask through Order Help within 48 hours.
Blue Light Card holders
Members get 12 months of Deliveroo Plus Silver at no cost, which removes delivery fees above the order minimum.
Gift cards
Deliveroo sells gift cards that someone can spend on their own food orders.
Many Deliveroo deals show up as banners on partner listings rather than as codes: up to 25% off meal deals at participating restaurants, buy one get one free at selected kitchens, and 50% off a weekly shop.
Pick from those listings first, then add any code you hold before you pay.
Watch the small order fee, which kicks in below a restaurant's minimum spend and can swallow a modest discount.
Every fee appears before checkout, so compare the final total with and without Plus.
A Plus Gold member skips the delivery fee once a restaurant basket passes £10, and on frequent orders that can outweigh a one-off code.
If your Deliveroo code doesn't work
Minimum order: "Save £7 on 4 orders when you spend over £30 with this" needs an order of at least £30; "£15 off First App Orders Over £20" needs an order of at least £20.
New customers only: "30% Off Up to 7 Pounds for **New Customers**" is for a first order.
App offer: Deliveroo has a discount for orders in its app.
End date: "50% off Orders" ends Nov 9, 2026; "Get 50% Off Weekly Groceries From Top Supermarkets - Early Black Friday" ends Nov 10, 2026.
The Family meals deal sets a £25 price at participating restaurants from Monday to Thursday, 16:30 to 18:30.
Amazon Prime members can claim a year of Deliveroo Plus Silver at no coSt. Eligible customers also get a free trial of a monthly or annual Plus plan, which rolls into a paid plan unless you cancel it.
Students can join Plus at a discounted rate with extra student perks, and the Deliveroo app carries its own discounts too.
Deliveroo questions, answered
How much does Deliveroo Plus cost?
Plus Gold is listed at £4.99 per month or £49.90 per year. It removes delivery fees on restaurant orders over £10 and on grocery or retail orders over £15.
Can you get a refund after cancelling Deliveroo Plus?
Cancelling any time before your next billing date stops the next charge. Within the first 14 days of a paid period, a full refund is available.
Is there a Deliveroo student discount?
Students can get Deliveroo Plus at a discounted rate, along with student perks.
Does Deliveroo have a Blue Light Card offer?
Blue Light Card members can get 12 months of Deliveroo Plus Silver at no cost.
Do Amazon Prime members get Deliveroo Plus?
Amazon Prime members can get Deliveroo Plus Silver for a year at no cost.
What happens if Deliveroo groceries arrive below standard?
Items covered by the Freshness Promise that fall short qualify for a refund or credit. Request it through Order Help within 48 hours.