Eurostar sells high-speed train tickets from London to Brussels, Paris, Amsterdam, Rotterdam and Lille, plus Train + Hotel packages and onward European trips.
For UK travelers paying in GBP, the fare class decides how flexible a ticket is, so compare the change and refund rules before you settle on the cheapest fare.
Eurostar trains run from one city centre to another, so passengers skip the airport transfer, and onward links to TGV Lyria and TGV INOUI services and SNCB trains let a single booking reach more than 100 destinations, including Cologne, Strasbourg, Bruges and Disneyland Paris. Fares come in three classes, and travellers in the top class may switch to another available train on the same day at no extra charge.
Club Eurostar is free to join, with members collecting points toward tickets and upgrades and climbing status tiers, while Eurostar for Business serves corporate travellers through a dedicated portal. Station lounges, the on-board Eurostar Café, assistance for travellers who need extra help and the Metropolitan magazine round out the service. The company aims to buy 100% renewable electricity for its trains by 2030.
Eurostar shipping, returns and perks
Fare classes
Standard, Plus and Premier each carry their own change and refund rules, and group bookings start at 10 travelers.
Children
Kids aged 4 to 11 pay roughly 30% less in Standard and Plus at peak times, and under-4s ride free on an adult's lap.
Changes in Standard and Plus
Date or time changes are free up to 1 hour before departure, but the destination stays fixed and a cheaper new fare isn't refunded.
Refunds in Standard and Plus
Possible 7 or more days before departure for £25 per person per leg, or £50 for a full return refund.
Premier flexibility
Free exchange and a fee-free refund up to 48 hours after the original departure, plus a seat on any other available train that day.
Club Eurostar
The loyalty program pays Reward points and Status points, and members can climb its tier levels.
Groups of 10 or more
Free date changes up to 31 days out; cancelling refunds 80% until then, 50% between 30 and 9 days, and nothing from 8 days before.
Eurostar prices come straight from the booking search, so the real saving sits in the class and the timing you choose.
Before you book a cut-price fare, check two things.
Eurostar SNAP tickets can't be exchanged or refunded, so they only suit fixed plans.
And a Standard or Plus ticket exchanged less than 7 days before departure becomes non-refundable.
Handle any refund online where you can, because a request made by phone or at the station adds a £12 service charge per transaction.
More ways to save at Eurostar
Club Eurostar points add up for regular travelers, and Status points move you up its tiers.
Commuters inside continental Europe can look at the Frequent Pass and Premium Pass subscriptions, which cover routes between Belgium, France, Germany and the Netherlands but not London.
Families save on children's tickets, with ages 4 to 11 about 30% to 50% cheaper off-peak.
A Train + Hotel package keeps the trip in one booking, though a non-refundable hotel booking can't have its dates changed.
Eurostar questions, answered
Can you change a Eurostar Standard ticket for free?
Standard and Plus tickets allow free date or time changes up to 1 hour before departure. You can't switch destination, and if the new fare is cheaper, the difference isn't refunded.
How much does a Eurostar refund cost?
Standard and Plus refunds need at least 7 days before departure and cost £25 per person per leg, or £50 to refund a full return. Premier refunds are fee-free up to 48 hours after the original departure.
Do children travel free on Eurostar?
Children under 4 travel free on an adult's lap. Ages 4 to 11 pay roughly 30% less in Standard and Plus at peak times, and about 30% to 50% less off-peak.
Are Eurostar SNAP tickets refundable?
SNAP tickets can't be exchanged or refunded at all. Book one only when your travel date is settled.
Can Premier travelers take a different train?
Eurostar Premier travelers can board any other available train on the same day at no extra charge, even when that train costs more.
What is Club Eurostar?
Club Eurostar is the Eurostar loyalty program, where members collect Reward points and Status points. Status points move you up its tier levels.