FTD sends flowers, plants and gift baskets through a US network of local partner florists, a business running since 1910.
Timing shapes every order: same-day delivery on many arrangements needs the order in by 2 pm on weekdays or 1 pm on weekends, counted in the recipient's local time, and a delivery fee applies on top.
FTD began as the Florists' Telegraph Delivery Association, set up by a group of florists as the country's first flowers-by-wire service, passing orders between shops by telegraph. Its Mercury Man logo dates from 1914, the Mercury Network linked florists electronically from 1979, and FTD.com went live in 1994. Proflowers joined the business in 2014, and FTD merged with FromYouFlowers in 2023. The company is based in Chicago.
Beyond bouquets of roses, lilies, hydrangeas, sunflowers and mums, the catalog includes preserved roses, orchids, peace lilies, succulents, dish gardens, mini trees and pet-friendly plants. Gift options run from fruit baskets and chocolate-covered strawberries to wine, cookies, jewelry and candles, and a sympathy section offers funeral sprays, wreaths and memorial plants. FTD also runs a florist network that local shops can join, plus corporate gifting and an FTD Plus membership.
When shoppers look for FTD coupons
FTD coupon searches peak in May, about 1.6× a typical month, and dip lowest in August.
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
US Google searches, Sep 2025 to Aug 2026. Search interest, not sales.
How long does FTD shipping take?
Many arrangements arrive the same day when ordered by 2 pm weekdays or 1 pm weekends, recipient's local time.
What is FTD's return policy?
If an arrangement disappoints, contact FTD within 7 days of delivery for a fresh re-delivery or a full refund.
More about shopping at FTD
Delivery hours
Florists deliver 9 AM to 6 PM to businesses and 9 AM to 8 PM to homes, until 9 PM on holidays.
Shipped gifts
Some FTD products travel by UPS or FedEx instead of arriving with a local florist.
International
Flowers go to dozens of countries, usually arriving the next business day when ordered by 2 p.m. Eastern.
Tax-exempt orders
Organizations can send exemption documents to FTD's finance team and then order without sales tax.
FTD takes codes in a field labeled "Promo or gift card", found on the Payment or Delivery page.
Type the code there and click Apply, then check that the arrangement total dropped before you place the order.
That same field handles FTD gift cards and Groupon vouchers, so you redeem those exactly where a promo code goes.
The delivery fee sits on its own line, apart from the arrangement price, so look at both after the code goes in.
For a same-day order, finish before the 2 pm weekday or 1 pm weekend cutoff while you try codes.
More ways to save at FTD
FTD accepts Groupon vouchers in its promo or gift card field, the same place its own gift cards are redeemed.
Tax-exempt organizations can skip sales tax once the finance team has their documents, which matters for office or event orders.
The 7-day freshness guarantee protects what you've spent: a disappointing bouquet gets re-delivered or refunded in full, and nothing perishable has to be mailed back.
FTD questions, answered
What time do you need to order FTD flowers for same-day delivery?
Same-day delivery on many arrangements needs the order by 2 pm on weekdays or 1 pm on weekends. Those cutoffs use the recipient's local time.
What happens if FTD flowers arrive wilted?
FTD's freshness guarantee covers perishable flowers and plants for 7 days. You don't send them back; FTD offers a fresh re-delivery or a full refund.
Can you use a Groupon voucher on FTD?
Groupon vouchers go in the "Promo or gift card" field on the Payment or Delivery page. Click Apply after entering it.
Does FTD deliver flowers internationally?
FTD delivers flowers to dozens of countries. Orders placed by 2 p.m. Eastern usually arrive the next business day.
What hours do FTD florists deliver?
Florists deliver 9 AM to 6 PM to businesses and 9 AM to 8 PM to homes, with holiday deliveries running until 9 PM. Exact times aren't promised.
Can an organization order from FTD without paying sales tax?
Tax-exempt organizations can send their documents to FTD's finance team. After that, they can order without sales tax.