GOTRAX is a Texas company that began with hoverboards in 2017 and now sells electric scooters, ebikes and electric dirt bikes too.
Shipping is free on every order but reaches only the contiguous US, and students, military members and first responders can each verify through ID.me for 5% off a ride.
GOTRAX's lineup spans several product families: G-series commuter scooters such as the G4 and G4 Pro, the dual-motor GX scooters topped by the off-road GX3, folding ebikes in the F1, F2 and F3 range, and moped-style rides like the Ranger. Kids have their own section, including the Fitz16 electric dirt bike and the DX1 110cc dirt bike, and a recent addition is the Fairway 200 golf cart.
Adult scooters and ebikes carry a warranty of one to two years against manufacturer defects, and the site keeps replacement parts, batteries, manuals and a troubleshooting guide for owners. GOTRAX says a third party checks its products for quality control and that rides ship from its own warehouse. Its vehicles are also stocked by retailers including Amazon, Walmart, Target, Best Buy and Academy.
Past GOTRAX sales
October SaleRunning when we read
GOTRAX's site,
When shoppers look for GOTRAX coupons
GOTRAX coupon searches peak in November, about 1.4× a typical month, and dip lowest in February.
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US Google searches, Sep 2025 to Aug 2026. Search interest, not sales.
Does GOTRAX offer free shipping?
Yes. Free on every order by FedEx, UPS or USPS, but not to P.O. boxes, APO addresses, Hawaii or Alaska.
How long does GOTRAX shipping take?
Full units process in 1-3 business days and parts in 7-10, followed by 3-5 business days in transit.
What is GOTRAX's return policy?
The refund policy allows 31 days from receipt, and new, unused items are refunded to the original payment method.
Does GOTRAX have student and military discounts?
Yes. Students, military members and first responders each get 5% off after verifying.
More about shopping at GOTRAX
Ridden units
Bikes and scooters under 20 miles can carry a restocking fee of up to 50%, and you pay return shipping.
Final sale
Parts, components and batteries can't be returned, and heavily used or damaged items aren't accepted.
Refused deliveries
Turning a delivery away costs $250 per ebike or up to $75 per escooter, $150 for the GX series.
Warranty
Adult escooters and ebikes are covered for 1-2 years against manufacturer defects.
Verify through ID.me before checkout if you're a student, service member or first responder, since that 5% is tied to the verification.
On GOTRAX's Shopify checkout, the discount box is in the order summary.
Shop Pay is the payment option named on the site.
Check the address before you pay: the order can only be changed or cancelled on a weekday before 4pm CST on the day you place it, and only before it's fulfilled.
Buying direct also keeps you under the GOTRAX return rules; a scooter bought at Amazon, Walmart, Target or Best Buy follows that retailer's policy instead.
Where the code box sits on Shopify's standard checkout (illustration; screens vary).
More ways to save at GOTRAX
When the site was read in October, an October Sale was running with deals on select rides, so compare that sale price with any code before choosing.
The ID.me discount covers three groups at the same 5%,.
Keep a new ride's mileage low if you might return it, because a lightly used scooter or ebike can lose up to 50% to the restocking fee.
GOTRAX questions, answered
Does GOTRAX ship to Hawaii or Alaska?
GOTRAX ships only to the contiguous United States, so Hawaii and Alaska are out. P.O. boxes and APO addresses aren't accepted either.
How long does a GOTRAX scooter take to arrive?
A full unit processes in 1-3 business days, then spends 3-5 business days in transit with FedEx, UPS or USPS.
Who gets 5% off at GOTRAX?
Students, military members and first responders each get 5% off after verifying through ID.me.
Can a ridden GOTRAX ebike be returned?
Lightly used bikes and scooters under 20 miles can come back with a restocking fee of up to 50%. Heavily used or damaged items aren't accepted.
What does refusing a GOTRAX delivery cost?
A refused delivery costs a flat $250 per ebike, up to $75 per escooter ($150 for GX series), or 50% of the item total for parts.