House of Fraser, branded FRASERS on its homepage, is a UK department store for men's, women's and kids' fashion, designer brands, beauty, homeware, furniture and gifts, with prices in GBP.
Its most useful rule for saving: a gift card or eVoucher can sit alongside a promotional code on the same order.
House of Fraser's website now carries the FRASERS name of its parent, Frasers Group, while its help centre still trades as House of Fraser. Beyond clothing, the range takes in electricals, Christmas trees and decorations, bedding, tableware, sofa beds, beauty gift sets and experience gifts, with free personalisation offered on selected presents.
Labels on the shelves include Tommy Hilfiger, Ralph Lauren, Coach, Aquascutum, UGG, Pretty Green, Timberland and Nobody's Child, plus lines sold only at Frasers. Clothing is cut in Big & Tall, Plus Size and Petite fits, and dedicated wedding, race-day and occasionwear shops cover formal events. Gift cards and eVouchers are sold for both online and store use, and orders can be delivered to a list of European and other overseas countries.
Past House of Fraser sales
Christmas gifting offersUsually: From October (Christmas shop open on the read date)Announced on
House of Fraser's site,
How long does House of Fraser shipping take?
Home or store delivery costs from £4.99 up to £49.99 depending on the option, and Click and Collect runs to participating UK stores.
What is House of Fraser's return policy?
You get 28 days, items must be unused, unworn, unwashed and tagged, and change-of-mind returns cost you from £4.99.
What payment methods does House of Fraser accept?
Cards including American Express, PayPal, Apple Pay, Alipay, iDEAL, Bancontact and SOFORT are accepted, plus House of Fraser gift cards.
More about shopping at House of Fraser
No shop returns
Online orders, click and collect included, can't go back to a store, and refunds take about 14 days to arrive.
Can't send back
Underwear, swimwear, pierced jewellery and personalised items, unless wrong or faulty, are kept once bought.
Abroad
Delivery covers listed European and rest-of-world countries, with charges set per country and tracking on overseas parcels.
From House of Fraser's own pages, read Oct 13, 2026.