Longchamp is a French luxury house selling bags, small leather goods, travel pieces, ready-to-wear and shoes for women and men, best known for the Le Pliage line and its My Pliage personalization.
Ground shipping is free on every US order, so the choice to weigh is a sale price, since sale and personalized items can't be returned.
Longchamp's range goes well beyond Le Pliage, with leather collections such as Le Roseau and Le Foulonné, along with silk scarves, sunglasses, suitcases and toiletry bags. Le Pliage itself comes in sizes from XS up to travel XL, and the house has been staging My Pliage pop-ups, with one announced for New York City.
The company tells its history as a family saga, is a certified B Corp and publishes a CSR report on its commitments. Its editorial pages cover art and design projects, including the Longchamp Art Festival and creative collaborations. Online orders can't be changed, but they can be cancelled up to one hour after checkout.
When shoppers look for Longchamp coupons
Longchamp coupon searches peak in December, about 1.8× a typical month, and dip lowest in February.
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US Google searches, Oct 2025 to Sep 2026. Search interest, not sales.
Does Longchamp offer free shipping?
Yes. Ground delivery is free on all US orders and takes 5-7 business days after 1-2 business days of processing.
How long does Longchamp shipping take?
Express costs $22 for 2-3 business days and Overnight costs $32, both ordered before 12 PM EST.
What is Longchamp's return policy?
New, unused items with the original invoice go back free within 30 days of delivery, by prepaid UPS label or in a US or Canadian store.
More about shopping at Longchamp
Ground only
Alaska, Hawaii, Puerto Rico, suitcases and My Pliage orders go by ground, and personalized parcels need a signature on delivery.
Final sale
Personalized My Pliage pieces and sale items can't be returned, so check a custom design closely before you order.
Addresses
The US site ships within the United States only, with no P.O. Box, APO/FPO or freight-forwarder addresses.
Click & Collect
Boutique pickup is free and orders wait 10 days; UPS pickup points hold parcels for 7 days.
Free ground shipping and free returns already remove the usual extra charges on a Longchamp bag, so skip Express at $22 or Overnight at $32 unless you need it faSt. Exchanging for a lower-value item in the US gets you a merchandise return card valid for 5 years in US Longchamp stores, which keeps the leftover value usable.
Click & Collect costs nothing, and the boutique holds your order for 10 days.
Longchamp questions, answered
Does Longchamp charge for shipping?
Ground shipping is free on all US orders, with delivery in 5-7 business days. Express costs $22 and Overnight costs $32.
Can sale or My Pliage items be returned?
Personalized My Pliage orders and sale items are excluded from returns, so treat them as final once you order.
Can a Longchamp order be cancelled?
Orders can't be changed after they're placed, but they can be cancelled within one hour.
Does the Longchamp US site ship internationally?
The US site ships only within the United States, including Alaska, Hawaii and Puerto Rico. Shoppers in other countries order from their own Longchamp storefront.
What happens when you exchange for a cheaper Longchamp item?
In the US, exchanging for a lower-value item gives you a merchandise return card valid for 5 years in US Longchamp stores.
How long does Longchamp hold a pickup order?
Click & Collect orders wait 10 days in the boutique, and UPS pickup points hold parcels for 7 days.