Ring Concierge sells fine jewelry, from tennis pieces, rings, earrings and necklaces to engagement rings and wedding bands, with custom bespoke bridal designs made through its Midtown Manhattan showroom.
Bridal, custom and permanently marked-down pieces are final sale, so weigh the 15% email sign-up offer against a piece you can't send back.
Ring Concierge pairs an everyday fine jewelry line with a bridal business that runs from ready-to-ship engagement rings to fully custom designs. Couples can build a ring online or design a custom ring or band through virtual or in-person appointments, and the bridal range includes stackable bands, signature and unique settings, men's bands and the brand's Whisper Thin band style.
On the fine jewelry side, the range spans lab-grown diamond pieces, personalized jewelry, a newer sterling silver line, men's styles and care accessories. Fine jewelry purchased in the US carries a 3-year limited warranty, bespoke bridal pieces get lifetime coverage, and the company handles repairs. Its Concierge Club loyalty program closed to new members in 2026.
When shoppers look for Ring Concierge coupons
Ring Concierge coupon searches peak in December, about 1.9× a typical month, and dip lowest in January.
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US Google searches, Oct 2025 to Sep 2026. Search interest, not sales.
How long does Ring Concierge shipping take?
FedEx Ground takes 1-5 business days, with 2-Day and Overnight available; in-stock pieces are processed within 3 business days, and PO boxes aren't accepted.
What is Ring Concierge's return policy?
You have 30 days from delivery with a free prepaid FedEx label, choosing a refund, store credit or an even exchange for unworn, tagged items.
What payment methods does Ring Concierge accept?
Affirm, Afterpay, credit card, wire transfer, ACH and check are all listed ways to pay.
More about shopping at Ring Concierge
Final sale
Bridal, personalized, permanently marked-down sale, custom and pre-order pieces can't be returned, and original shipping isn't refunded.
Warranty
Fine jewelry bought in the US has a 3-year limited warranty, and bespoke bridal pieces carry a lifetime warranty.
Repairs
Repairs start at $35, and insured shipping labels for out-of-warranty work cost $30.
Sales tax
Showroom pickups pay NY tax of 8.875%, and shipped orders pay the destination state's sales tax.
International
FedEx International takes 2-6 business days, duties and taxes are extra, and pieces shipped abroad can't be returned or exchanged.
From Ring Concierge's own pages, read Nov 1, 2026.
Ring Concierge runs on Shopify, so the discount code box is on the checkout page's order summary.
Sign up with your email on the site first to receive the 15% first-order offer.
Concierge Club point redemptions can't be combined with promotions or discounts and work only on full-price items, so existing members choose between points and a code.
Because bridal and personalized pieces are final sale, check an item's status before counting on a refund.
Returns get a free prepaid FedEx label, and you can pick a refund, store credit or an even exchange.
Where the code box sits on Shopify's standard checkout (illustration; screens vary).
If your Ring Concierge code doesn't work
Combining offers: Loyalty point redemptions can't be combined with promotions or discounts and work only on full-price items.
New customers only: 15% off a first order (sign up with your email on the site) does not apply to repeat orders.
The Last Chance sale cuts prices by up to 50%, though permanently marked-down pieces can't be returned.
Concierge Club closed to new members on Aug 20, 2026; existing members can redeem points for one year from when they were earned.
Gift cards are sold on the site.
Showroom pickups pay NY tax of 8.875%, so compare that against your own state's rate on a shipped order.
Ring Concierge questions, answered
Does Ring Concierge have a first-order discount?
Signing up with your email on the site brings 15% off your first order.
Can Ring Concierge engagement rings be returned?
Bridal, custom, personalized and pre-order pieces are final sale. Other unworn items with tags can come back within 30 days of delivery.
Is the Ring Concierge Concierge Club still open?
Concierge Club closed to new members on Aug 20, 2026. Existing members can redeem points for one year from when they earned them, on full-price items only.
Does Ring Concierge ship internationally?
FedEx International delivers in 2-6 business days, with duties and taxes extra. Returns and exchanges aren't accepted from outside the US.
What warranty comes with Ring Concierge jewelry?
Fine jewelry bought in the US has a 3-year limited warranty, and bespoke bridal pieces have a lifetime warranty.