American Girl sells 18-inch dolls, from historical characters and Girl of the Year to Truly Me and Create Your Own, plus baby dolls, doll clothes, books and matching girls' clothing.
Standard delivery is free on US orders of $175 or more. Many store promotions can't be combined with other codes, so check which deal the cart already carries.
American Girl was founded in 1986 and opened its first store in Chicago in 1998. It now runs stores in New York, Los Angeles, Dallas, Orlando, Nashville, Washington, D.C. and Chicago Beyond the main doll lines, the catalog covers Bitty Baby, WellieWishers and AG Sisters, with Daisy as the Girl of the Year for 2027.
The brand also works with other labels on collaborations, among them J.Crew, Hanna Andersson, Stoney Clover Lane and Hill House Home, and publishes book series such as Care & Keeping of You and Smart Girl's Guides. Its free AG Rewards program gives US members points on purchases and birthday rewards, and digital gift cards can be scheduled for a chosen delivery date.
Does American Girl offer free shipping?
Yes. Standard delivery is free on US orders of $175 or more; rush and oversized items cost extra.
How long does American Girl shipping take?
Standard shipping on an oversized item costs $25, and paid rush shipping is available on top.
What is American Girl's return policy?
Bring proof of purchase within 90 days for a refund; without it, you get merchandise credit instead.
Does American Girl offer a military discount?
Yes. Military shoppers get 15% off items in the military-discount collection with valid military ID or proof of service.
More about shopping at American Girl
Not refundable
Create Your Own dolls and garments, pierced-ear dolls, shipping fees and final-sale or outlet items can't be refunded.
Return label
Using the prepaid label deducts $6.95, while US American Girl stores also accept returns in person.
AG Rewards
The free US program lets you redeem up to 2000 points for $100 off a purchase; most points expire 120 days after issue.
Gift cards
Digital gift cards come with a chosen design, amount and delivery date, and up to 10 work on one order.
Canada
Orders ship to Canada via Canada Post with fees for duties, taxes and brokerage; nothing goes beyond the US and Canada.
Pay later
Shop Pay splits a purchase into 4 interest-free payments, and Klarna is also accepted.
Outlet
Last Chance Outlet items are up to 75% off, online only, and every outlet sale is final.
From American Girl's own pages, read Oct 13, 2026.
Some American Girl promotions apply automatically, so check the cart total before looking for a code.
When you do have one, it goes in the promo code box at checkout.
Stacking depends on the promotion: certain AG Rewards promotions combine with other offers, while many store promotions refuse other offers or codes.
Military shoppers ordering online call the Contact Center for their 15% code, which covers only the military-discount collection.
Create Your Own dolls can't be refunded later, so settle the price before ordering one.
Where the code box sits on Shopify's standard checkout (illustration; screens vary).
If your American Girl code doesn't work
Minimum order: "$20 off $150+ for AG Rewards Members" needs an order of at least $150.
Combining offers: Depends on the promotion; some AG Rewards promotions can be combined with other offers, while many store promotions can't be combined with other offers or codes.
New customers only: "15% off Your First Purchase" is for a first order.
Where to enter it: Some promotions apply automatically; codes go in the promo code box at checkout.
AG Rewards is free for US shoppers and pays out in points, birthday rewards and members-only sales events, with up to 2000 points worth $100 off one purchase.
Most points lapse 120 days after issue, so plan to spend them on the next doll or outfit rather than banking them.
The Last Chance Outlet takes up to 75% off online, though outlet buys can't be returned.
Up to 10 gift cards can go on a single order.
American Girl questions, answered
Which American Girl items can't be refunded?
Create Your Own dolls and garments, pierced-ear dolls, shipping fees and final-sale or outlet items aren't refundable. Other returns within 90 days with proof of purchase get a refund.
How do AG Rewards points turn into savings?
Points earned on purchases can be redeemed, up to 2000 points for $100 off per purchase. Most points expire 120 days after they're issued.
Does American Girl ship to Canada?
Orders ship to Canada via Canada Post, with delivery fees for duties, taxes and brokerage. Nothing ships outside the US and Canada.
Can American Girl promotions be combined?
It depends on the promotion. Some AG Rewards promotions combine with other offers, while many store promotions can't be used with other offers or codes.
Where are American Girl stores?
American Girl has retail stores in Chicago, Dallas, Los Angeles, Nashville, New York, Orlando and Washington, D.C. US stores also accept returns.