BIG W is an Australian discount department store covering family clothing, baby goods, toys, home and appliances, furniture, books, tech and gaming, with a Marketplace of outside sellers mixed in.
Prices are in AUD, and the detail that changes your return rights is whether an item comes from BIG W itself or from a Marketplace seller.
Beyond clothing and homewares, BIG W's departments take in party supplies and costumes, school, office and art supplies, pet food and care, household cleaning, snacks and drinks, and sports and leisure gear. The shelves mix in plenty of well-known brands, among them De'Longhi coffee machines, Dyson vacuums, Tefal cookware, Apple and Samsung tech, Hoka running shoes and Birkenstock sandals.
The retailer follows the calendar closely: in October its site already had a Halloween range and a Christmas shop with trees, ornaments, advent calendars and tableware ideas. Everyday Rewards points can be collected and spent both online and in its stores, and a store finder lists its physical locations across Australia.
Past BIG W sales
Tech WeekRunning when we read
BIG W's site,
Does BIG W offer free shipping?
Yes. Orders from A$59 ship free; standard metro delivery takes 1-4 business days, and same-day is possible if you order by midday.
How long does BIG W shipping take?
Collection is free at every store; order before 12pm to pick up after 4pm the same day.
What is BIG W's return policy?
BIG W items get 90 days with proof of purchase, unused and in original packaging; delivery fees aren't refunded.
What payment methods does BIG W accept?
Visa, Mastercard, American Express, PayPal, Afterpay, Zip and Lay-by are all accepted.
More about shopping at BIG W
Can't return
Opened cosmetics, beauty, underwear, swimwear and clearance stock are excluded from change-of-mind returns.
Marketplace items
These follow a shorter 30-day window, arranged online, with a flat A$15 return fee.
The email sign-up comes first if you're new: subscribing to BIG W emails earns A$10 off your first online order, and terms and exclusions apply to it.
Most other BIG W savings show as marked-down prices rather than codes, such as the half-price Tefal cookware and 40% off L'Oreal cosmetics seen when the site was read, so check whether the item you want is already reduced before you look for a code.
Watch your basket total, too.
Reaching A$59 removes the delivery charge, which can be worth more than a small discount, and free store pick up avoids the fee entirely.
If your BIG W code doesn't work
Minimum order: "$15 Off $149+ Orders" needs an order of at least $149; "$15 Off $125+ Orders" needs an order of at least $125.
New customers only: A$10 off a first order (sign up for BIG W emails to get $10 off your first online order) does not apply to repeat orders.
End date: "$15 Off $149+ Orders" ends Nov 16, 2026.