cardfactory sells greeting cards, personalised cards and gifts, balloons, gift wrap and party supplies, both online and through more than 1,000 shops in the UK and Ireland.
For UK orders in GBP, the rule that matters most is that codes rarely mix: most won't combine with any other basket offer code or offer.
A good share of cardfactory's cards and gifts are created and printed in Britain, and the range leans on characters and licensed names such as Tatty Teddy, Me To You, My Blue Nose Friends, Peppa Pig and Disney. Beyond cards for birthdays, weddings, sympathy and occasions such as Eid and christenings, it sells fancy dress, soft toys, hampers, mugs, stationery, flowers and plants.
Its party section covers tableware, banners, backdrops, piñatas and helium. Foil balloons ordered online can be filled free at a shop with proof of purchase, while latex balloons carry a charge.
Past cardfactory sales
HalloweenUsually: OctoberAnnounced on
cardfactory's site,
How long does cardfactory shipping take?
Cards-only post starts at £1.10 second class or £1.90 first class; Royal Mail Tracked runs from £3.99, and next working day courier costs £5.99.
Does cardfactory offer free shipping?
Yes. Orders of £15 or more collect free from a participating shop, while home delivery carries a charge.
What is cardfactory's return policy?
Online orders go back by post at your cost, refunding items and shipping; the 28-day limit covers in-shop purchases, and online orders can't be returned in a shop.
Does cardfactory have a student discount?
Yes. Student Beans members get 14% off selected cards and personalised gifts.
What payment methods does cardfactory accept?
Worldpay cards, PayPal, Apple Pay and Google Pay, but you need a UK-registered bank account and a UK location by IP address.
More about shopping at cardfactory
Non-returnable
Personalised items, helium balloons and chocolate can't come back unless they arrive faulty.
Newsletter
15% off a first online order, with the code emailed within 24 hours and one use per customer.
App
A first app order takes 50% off one A5 or square personalised card.
Delivery area
UK addresses only, so Ireland is out, though personalised cards can be sent overseas.
Gift cards
The shops sell third-party merchant gift cards, which can't be refunded or exchanged.
Since most codes won't sit alongside any other basket offer code or offer, a multi-buy like 4 for 3 on Christmas gift bags or 2 personalised mugs for £17 may leave no room for the code.
Code offers usually skip non-personalised gifts, gift experiences, flowers, alcohol, food and drink hampers, Bubblegum balloons and kids personalised books.
The helium canister is left out of basket offers too.
If you want the newsletter's 15% off, sign up a day ahead: the code can take up to 24 hours to land in your inbox and works once per customer.
If your cardfactory code doesn't work
Minimum order: "15% off when you spend £20+ on selected lines" needs an order of at least £20.
Exclusions: Code offers usually exclude non-personalised gifts, gift experiences, flowers, alcohol, food and drink hampers, Bubblegum balloons and kids personalised books; the helium canister is excluded from basket offers.
Combining offers: Most codes cannot be combined with any other basket offer code or offer.
New customers only: 15% off a first order (sign up to the newsletter; the code is emailed within 24 hours; one use per customer) does not apply to repeat orders.
App offer: 50% off one A5 or square personalised card with the first app order, for orders in the cardfactory app.
The app takes 50% off one A5 or square personalised card on a first app order, and setting 3 event reminders earns 20% off a personalised card.
New customers who sign up have also been offered 20% off a first online order, and Blue Light Card holders get 15% off selected cards and personalised gifts online.
Foil balloons bought online are inflated free in a shop with proof of purchase, while latex ones cost extra.
cardfactory questions, answered
Can I return a cardfactory online order to a shop?
Online orders can't be returned in a shop. Post them back at your own cost, and the refund covers the items plus the shipping you paid.
Does cardfactory deliver to Ireland?
Delivery covers UK addresses only, and Ireland is excluded. Personalised cards are the exception and can be sent overseas.
How long does the newsletter code take to arrive?
The 15% welcome code is emailed within 24 hours of signing up. It works once per customer.
Why won't my card go through at checkout?
Payment needs a UK-registered bank account and a UK purchase location, judged by IP address. Worldpay cards, PayPal, Apple Pay and Google Pay are accepted.
Will a shop inflate balloons I bought online?
Foil balloons bought online are inflated free in a shop when you bring proof of purchase. Latex balloons are charged.
15% off15% off when you spend £20+ on selected lines