Heybike sells electric bikes in folding, fat-tire, step-through, off-road, commuter and moped styles, with models like Ranger, Mars, Titan and ALPHA, plus an electric dirt bike, spare batteries and parts.
Returns are where the money goes: a non-quality return means paying $200 or more in shipping and, from day 15, a 20% restocking fee.
Heybike gives each model its own pitch: the ALPHA pairs a mid-drive motor with a torque sensor, the Saturn is presented as a long-range utility bike, and the Titan is billed as a full-suspension cruiser with a range of up to 80 miles. A comparison tool sets the bikes side by side, the e-bikes are certified to the UL 2849 standard, and they come with a 2-year warranty.
The accessory side is broad, with ready-made kits for pet owners, commuters, cargo hauling and adventure riding, and spare parts down to brake levers, controllers, displays, derailleurs and tire liners. Heybike also runs separate storefronts for Canada, the UK, Europe and Japan, sells through a dealer network, and keeps a rider community going with a Facebook group, user stories and a Ride of the Month feature.
When shoppers look for Heybike coupons
Heybike coupon searches peak in May, about 2.5× a typical month, and dip lowest in January.
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US Google searches, Sep 2025 to Aug 2026. Search interest, not sales.
Does Heybike offer free shipping?
Yes. Orders of $99 and above ship free to the lower 48 states from warehouses in CA and NJ, arriving in about 3-8 business days.
How long does Heybike shipping take?
No P.O. boxes, APO, Alaska, Hawaii or Puerto Rico, and an address change after tracking is issued costs $20.
What is Heybike's return policy?
You have 30 days from receipt, and quality issues raised within 14 days are refunded with no fees.
More about shopping at Heybike
Return shipping
Non-quality returns cost $200 per bike, $280 for the Brawn and $400 for the Hero; a used bike within 30 days carries a 50% fee.
Warranty
Heybike e-bikes are covered by a 2-year warranty, while digital products are sold as final sale.
Canada
Shipping an e-bike to Canada costs $200, accessories aren't available there, and separate storefronts serve Canada, the UK, Europe and Japan.