Louis, Missouri shop selling jigsaw puzzles from over 80 brands, plus games, accessories and gifts, since 2003. The rule that matters most: standard shipping is free on orders of $60 or more within the contiguous 48 states, so adding a second puzzle or an accessory can clear the bar.
Puzzle Warehouse is owned by Brian and Susan Way, and its walk-in shop, the Kirkwood Retail Store on Leffingwell Ave, covers 13,000 sq. ft. and is open to visitors seven days a week. Orders are packed at a second St. Louis building, a warehouse of 60,000 sq. ft., where the receiving team works 16 hours a day to get new arrivals listed. The catalog runs past 10,000 items, with jigsaws from 4 pieces up to a 40,320-piece puzzle.
Beyond jigsaws, the store stocks brain teasers, 3D puzzles of buildings and movie objects, board and party games, and kids' toys. Shoppers can browse by theme, artist, difficulty or piece count, order custom puzzles, pick from scratch-and-dent stock, or join the Puzzle of the Month Club. Its Jigsaw Junkies blog shares puzzle tips and rankings, along with how-to guides on gluing and framing a finished puzzle.
When shoppers look for Puzzle Warehouse coupons
Puzzle Warehouse coupon searches peak in December, about 2× a typical month, and dip lowest in May.
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US Google searches, Oct 2025 to Sep 2026. Search interest, not sales.
Does Puzzle Warehouse offer free shipping?
Yes. Standard shipping is free on orders of $60 or more within the contiguous 48 states, but not to Alaska or Hawaii.
How long does Puzzle Warehouse shipping take?
Standard takes 2-9 business days; Express (2-3 days) and Rush (1-2 days) cost more, and orders by 3 pm CT usually ship same day.
What is Puzzle Warehouse's return policy?
365 days from receipt for unopened items still in the original shrink-wrap, with a Return Authorization Number first.
More about shopping at Puzzle Warehouse
Refund deductions
Original shipping isn't refunded, and US return label costs come out of the refund; there's no restocking fee.
Rewards
Puzzle Warehouse Rewards earns points on purchases to redeem later; its FAQ covers tiers, point value and expiry.
Gift certificates
Electronic or physical certificates from $10 to $500 that don't expire.
International
Ships to almost any country in about 1-2 weeks (Canada and the UK in 3-7 days); the buyer pays duties and taxes.
From Puzzle Warehouse's own pages, read Nov 1, 2026.
Puzzle Warehouse coupon codes go in during checkout on puzzlewarehouse.com, before you pay.
Watch the shipping line when you do.
Below $60, the shipping cost varies and shows up at checkout, so confirm a code hasn't pushed your order under the free-shipping line.
Before using a code at all, browse the sale, clearance and Deal of the Day puzzles, which carry their own markdowns.
A discounted puzzle still gets the 365-day return window, as long as it stays sealed in its shrink-wrap.
Refusing a delivery won't recover your money either: shipping is still charged once the order ships.
More ways to save at Puzzle Warehouse
Puzzle Warehouse Rewards pays off for regular buyers: points build with each purchase and get redeemed later, with tier and expiry details in the store's FAQ.
The Puzzle of the Month Club suits solvers who want a fresh box every month.
Gift certificates from $10 to $500 don't expire, so they're a safe present for a puzzler.
If you're near St. Louis, the 13,000 sq. ft. retail store lets you see boxes in person before buying.
Puzzle Warehouse questions, answered
Can Puzzle Warehouse replace missing puzzle pieces?
Replacements come as the bag of pieces only, not the box. International orders get replacement pieces only if the buyer pays shipping, duties and taxes.
Does Puzzle Warehouse ship outside the US?
Puzzle Warehouse ships to almost any country, in about 1-2 weeks and in 3-7 days to Canada and the UK. Costs show at checkout, and the buyer pays import duties and taxes.
Do Puzzle Warehouse gift certificates expire?
Electronic and physical gift certificates run from $10 to $500 and don't expire.
How does Puzzle Warehouse Rewards work?
Shoppers earn points on purchases and redeem them later. The store's FAQ explains the tiers, point value and expiry.
How fast does a Puzzle Warehouse order ship?
Orders placed by 3 pm CT usually ship the same day, with no weekend or holiday shipping. Standard delivery takes 2-9 business days, and Rush takes 1-2 days for an added cost.