Stio designs technical mountain apparel in Jackson, Wyoming, from ski kits and jackets to fleece, baselayers and pants for men, women and kids, plus bags, footwear and gear.
Economy shipping goes free on US orders over $99, and any discount code applies to the gear only, not to the $1.99 parcel protection fee.
Stio has been designing and developing its gear in the Teton Range since 2011, led by founder and CEO Stephen Sullivan, and its staff describe themselves as mountain athletes who create each piece together with athletes and adventurers. The brand's logo is a whitebark pinecone, a nod to the hardy pine that grows at high elevations across the Tetons and other western ranges.
Stio organizes its range by activity, from skiing and snowboarding to hiking, biking and running, and offers an online ski-kit builder and a resale program. It partners with conservation and outdoor recreation groups, publishes The Mountain Town Journal, collaborates with other brands such as Taylor Guitars, and covers its products under the Mountain Origins Guarantee.
When shoppers look for Stio coupons
Stio coupon searches peak in December, about 2.2× a typical month, and dip lowest in August.
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US Google searches, Oct 2025 to Sep 2026. Search interest, not sales.
Does Stio offer free shipping?
Yes. Free economy over $99, or $10 below that, in 3-10 business days; FedEx Ground $15, Two Day $35 and Overnight $60.
What is Stio's return policy?
30 days, free through the Stio return portal, with 15 days to drop the parcel at FedEx.
More about shopping at Stio
Parcel protection
A $1.99 fee covers lost, stolen or damaged packages up to $2,000, and you can opt out at checkout.
Not returnable
All Sales Final, promotional and Stio Second Turn items; other returns must be clean, unworn and unwashed, with tags and receipt.
Holiday returns
Orders placed Oct 31-Dec 1, 2026 can be returned or exchanged through Jan 8, 2027.
Canada
$65 flat-rate FedEx International Economy covering duty and taxes, in 2-10 business days; other countries by contacting Stio.
Warranty
Stio warrants its products to the original owner against manufacturing and workmanship defects.
Stio's discount codes cover the products in your cart, not the $1.99 parcel protection fee added to each order.
Decide on that protection before you pay, since it's added by default and you can remove it at checkout.
Watch promotional pricing as well: promotional items, All Sales Final and Stio Second Turn pieces can't be returned, so a deeper markdown trades away the 30-day return.
Pros can check the ExpertVoice program, which shows its discounts at checkout.
For a cart just under $99, one more baselayer can wipe out the $10 economy shipping charge.
If your Stio code doesn't work
Exclusions: Discount codes do not apply to the parcel protection fee.
New customers only: "15% Off Your First Purchase" is for a first order.
End date: "20% Off Storewide" ends Nov 26, 2026; "15% Discount on Your Order" ends Nov 28, 2026.
Stio's pro program runs through ExpertVoice, with discounts shown at checkout for those who qualify.
Gift cards are sold on stio.com for anyone who'd rather pick their own jacket.
Gift shoppers get extra time this season: orders placed Oct 31-Dec 1, 2026 can go back through Jan 8, 2027, and returns stay free through the portal.
Canadian buyers pay a $65 flat rate that already covers duty and taxes, so there's no surprise bill at the door.
Stio questions, answered
What is the Stio parcel protection fee?
A $1.99 fee is added to each order and covers lost, stolen or damaged packages up to $2,000. You can opt out at checkout, and discount codes don't apply to it.
Does Stio ship to Canada?
Canadian orders go by FedEx International Economy for a $65 flat rate covering duty and taxes, arriving in 2-10 business days. For other countries, contact Stio.
Does Stio have a pro discount?
Stio runs a pro program through ExpertVoice, with the discounts shown at checkout.
Can Stio sale items be returned?
All Sales Final, promotional and Stio Second Turn items aren't returnable. Outbound shipping and parcel protection aren't refunded on other returns.